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July 2024 by Samantha Watkins
This is rip off. This place is scamming people. There is no people or manager here. This place is scamming people. This place doesn’t even exist and the local police department is aware of this. This is a online scam with fake numbers!
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July 2024 by Derek Steele
Very sorry service will not answer. The phone and had the door locked. Could not even get a room. Would definitely not recommend staying at this hotel. It is to be a good hotel but now it is a run down. No, good hotel. I wouldn't stay here. Went up the road to the Quality Inn. Really good service and really nice people very clean rooms.
Noteworthy details: Very sorry, sharves will not even answer the phone and will not even come to the door to even see about booking a room with them definitely not recommend staying here at all.Hope that they go out of business very soon
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April 2024 by Kevin Chatten
This location is permanently closed. It has been bought out. It will be apartments.
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April 2024 by Shirley Jenkins
Made reservations, three months ago. Arrived at Motel this afternoon after 3 o’clock check in time. Motel is in shambles. It has been closed for five months. It is still on all the sites to be rented reason we chose it was for the site in Heber Springs because we were going to see the eclipse. There was two other families there, and one more arrived after us with reservations also, everyone was very upset. This needs to be taken off of all sites. You cannot rent it. You cannot rent a room. It is closed. It is demolished a rat wouldn’t stay there right now. I wish I had taken a picture of it. I didn’t think about it, but it’s garbage .
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February 2024 by Wallace Franklin
Motel is closed these services are taking reservations still scam this motel is closed
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November 2023 by John Lampkin
Will never stay there again. Only reason I got the room was for a g long hot bath in one of the big tubs. So then I called they said ok they had one and told me they price and stuff. And told me they had sent me a link to pay for the room this link would give I V 10% more off my total. So of course since I’m a single mom that just needed to take a long hot relaxing bath I used the link and paid for my room. When I got there sometime between 11 -12 at nite My room was a normal room with a smaller tub then i have at home i called the front desk and was told since I paid online Thu the link they told me to use that I couldn’t switch rooms nothing they can do about it. But after looking at the filthy sheets and seeing my second cockroach I just left about 230 or 3 am. I was gonna go complain otw out but of course I couldn’t get anyone to come to the front desk so I just left Then I noticed the cleaning lady when I was leaving. Cause she’s one of this small towns local meth dealer. This place needs to me shut down
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September 2023 by Ed Cropp
Safety: Good neighborhood nice staff and clean rooms.
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August 2023 by Asuzena Rodriguez
It is the dirtiest and the air is useless
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August 2023 by John Brogan
Blood stains on bed sham and wall, entry door kicked in at bottom (rain leaks in) leaking toilet on bathroom floor, stained towels and sheets, lumpy mattress,floors dirty upon arrival, basic of basic cable (no hbo here!), no room service for 5 days until requested, smoke alarm removed from ceiling, both dressers broken and un usable, Only positive I have for my room is the air conditioning worked. The owners here are somethin else too! Don't waste your money staying here if there is no other choice just get yourself put in jail as it would be better for you.
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August 2023 by Josh Pennington
My experience was terrible. The room I reserved was not the room they gave me. They said they did not have any rooms like that. The website had not been updated was their excuse. They refused to give me a refund even though they falsely advertised the room. I would not recommend this Place to anyone. It gets a Big Fat 0 from me. I would not set a homeless person up here. Worst hotel I’ve ever been to. Worst customer service as well.
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January 2023 by Hillbilly SickVISix
Takes alot for me to give a 5 star review on anything, but I've stayed here a few times and in the beginning I told myself that the rooms could use some help without a doubt and each time I've stayed since then they've been doing tons of upgrades. The rates are absolutely fair, no matter how many times you have an issue or need help figuring something out the clerk is always on top of things. He was absolutely kind spoken and patient when helping my kids u hang a bag of chips they had purchased from the vending machine. I love the self serve ice machine and absolutely look forward to staying again. As far as security goes, they are always very concious about those coming and going who do not stay here so I felt more than safe. Most rest I've gotten in years. Thanks Oyo hotel Heber Springs!
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January 2023 by Carla Pitsch
Rooms not very clean & smellef. Air conditioner did not work. Front desk not vety friendly. Got our money back & left
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January 2023 by Karen Clayton
It's was the armpit of hotels. It was just NASTY dirty crappie room service considering there was none. It was Gross
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January 2023 by Megan Réann
Was in my room for less than 2 hours and saw many cockroaches. Dirty curtains, dirty walls, broken air conditioner. The ceiling fans have noticeably never been cleaned. Very disappointed in this stay, will not be back.
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January 2023 by Dan Seever
Room was nice, only complaint was that we had a smoking room bc they were pretty booked up but that was more our fault than theirs for booking same day.
