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August 2024 by Nicole Ballard
First timer with car upkeep and repair. I knew the problem but not entirely how to fix it. Aiden not only helped me find the correct products, but went the extra mile to walk me through how to use them. A+ customer service!
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July 2024 by Karee Luttrell
The guys are always helpful and friendly. Good prices too
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June 2024 by James Wolgamott
If you’re the guy that gives one or two stars to a business because of their service or something you think bothers you, You’re the type of person that wants to die really slowly of cancer and everybody around pitiful you ! to feel your pain with them because they can’t stand their life and must drag every helpless soul into hell with them. Without a care of Income hurting families needing every bit to provide for the almost brokest families trying to survive. If you give a business five stars because of your great experience, you love your life and family and you want everybody to be happy live and prosper. These O’Reilly people were awesome and saved me $280 on a dead battery!!!l I did not have $280 for a new battery. They must be in tune with God, and taking care of the broke people. All those times I thought they rolled my britches legs up and charged me through the roof for auto parts have been washed away. Thank you, thank you thank you O’Reillys Of Heber Springs!!!
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March 2024 by Angela Presley
I was very pleased with the customer service I received at the heber springs location. My car has had issues for a few months and I took it to o’reilly last night to buy more products to potentially fix my car. Since it is a turbo and the problem was coming from the intake, the code read about 90 codes….thankfully AIDEN was there to help me!!! He came out and looked under my hood to help me decide which piece would fit on a bolt to take my engine cover off but he quickly saw a different issue that could have been causing alll of my problems. He got me exactly what I needed and was such a respectful young man! I tried tipping him but he would not accept, I will definitely change my auto part store from auto zone to o’reilly now! Thank you again, AIDEN! You need a raise, in my opinion bc you are knowledgeable and very helpful to your customers!
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February 2024 by Paul Bernhardt
Good place to shop but I wasn't there 3 weeks ago
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February 2024 by Robert Severs
Good place to shop
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January 2024 by Christopher Gilmer
Excellent. The tech at the counter took my fob apart, put in a new battery, and I was on my way.
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September 2023 by Audrey Johnson
The young man who was "helping" me was continuously distracted by anything and everything. Any time anyone in the store said something, he forgot what he was looking up for me. The man at the next register seemed to know this and kept helping to distract the young man.I'll try Auto Zone next time.
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September 2023 by Wanda Manderson
These guys always can figure out what doohicky im needing. And they don't laugh at me and my d*** questions.
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September 2023 by Papaw Eubanks
Very friendly and helpful,but had bought dis brakes before that said they had life time warranty, so they looked them up and yes but only if they are factory defects kind of miss leading oh well still brought dis brakes even though life time warranty was a joke
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August 2023 by David Johnson
Professional but not very friendly.
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August 2023 by Johny Rob
...decent store✌️
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August 2023 by Ashley Hayes
Friendly helpful staff had what I came for
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June 2023 by Ashley Starr
Didn’t have the most pleasant visit. Me and my friend try to go get a part for my car and tried to tell me that my car was a 2.0L instead of a 2.4L. I tried telling them that it was a 2.4L and not a 2.0L but they didn’t listen, they then went on to ask me to take a picture of my engine to verify that it’s a 2.4L. The funny thing is, is that you car look up my car online (2004 Dodge Neon SRT-4)and see that it’s a 2.4L. Went to Autozone and they had it ordered in less than 5 minutes.
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June 2023 by Leigh A Handy
They had the parts that we had to get. AutoZone and Tractor Supply didn't. We was able to get the parts and not order them online and get the truck up and going again that was good
