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April 2024 by KH 94
Sadly this KFC has declined through the years. Sometimes its a 50/50, sometimes you’ll just have to go home and cook the chicken itself thats been served to you ?♀️. Your best bet is to buy from the store or go to a different KFC. ??
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March 2024 by Dayna Park
Wish I could give more stars!! They had just had a big order and we had to wait about 17 minutes for fresh, hot chicken and sides BUT the 2 ladies we got to chat with working there were the most pleasant and courteous I’ve ever seen!! Very polite, explained why we would have to wait, offered us a free drink for having to wait and made the wait pleasant! I’d much rather wait to have good conversation and a fresh hot meal than get rushed, possibly under cooked food. I would definitely give more stars if I could!! Whoever was working this evening deserves a raise!
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March 2024 by Darrin Purifoy
Wife was tired and didn't want to cook. Went and got KFC and it was terrible the chicken was greasy old and hard like it has been sitting under a heat lamp. The biscuit was hard as a rock, this is the second time this happened. Doesn't any one take pride in what they do anymore? I love our little town and it makes me sad that i don't want to eat there anymore.
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February 2024 by Daigon
Relly nice workers food was great place was clean fast and
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December 2023 by Lina Bacul
That day i was ordered no 3 come with 4 pcs of chicken, 1 side and 1 drink. i choose Mac and cheese and they give me BURN mac and cheese. it's was for my kids. and the chasier give me 2 cup but she charged me one more drink for $2.69 i don't order.
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December 2023 by Susie M.
We are so lucky to have a KFC here. When the only one in Little Rock on Markham burned down, Little Rock did not have one for several years. It was truly missed. When it was rebuilt and reopened, the food was always perfect, because it was all fresh since they always stay so busy. My main problem with them was that they could NEVER get the order correct. EVER! When we moved here, I was so excited to have a KFC so close. Every time we have placed an order, everything is correct. No mistakes. The food here is EXCELLENT, except for the chicken strips. Obviously they were cooked some time before we get them, as they are cold, hard, dry, shriveled and they don't taste the same. Maybe they are not seasoning them the same. When we picked them up in Little Rock, we ate them all before we got home. They are the best I have ever eaten. The ones here we can barely eat at all. I am hoping when they read this that they can make adjustments on these here to match the quality of the ones on Markham in Little Rock. I also terribly miss the green beans on the menu, but I know this is nationwide. I used to love to eat these with the mashed potatoes. Now I just make a can at home, but it is not the same. Unlike Little Rock, the staff here at KFC are so friendly, helpful and kind. We always order off the app, because it can save you so much money. They always have excellent deals with buckets and sides. One of these orders will last us multiple meals. The biscuits are divine. We use them for several days at breakfast, making bacon or sausage with egg and cheese on them. They are so good and this gives us even more meals. I hope that this KFC stays busy enough never to close. It is so convenient even just to pick up food when company comes to visit and we just love it. Since it can be expensive, USE THE APP! You can get so much more food at a reasonable price. If you have never tried their French fries, you just have to try them. They came with one of our bucket meals and now we always have to add them to our order. They are specially seasoned and just so good. When we have eaten inside, it is always clean and immaculate. Please frequent our KFC, as many have closed across the nation and we need ours!
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September 2023 by Kaitlin Black
The food isn't bad. The problem I have is with the lazy employees. Every single time I order food it's wrong. I door dashed tonight and my order was supposed to have one breast, one wing, one leg, and one thigh. They gave me 3 breasts and a wing. I don't even like the breasts. Now, if this happened once in awhile it wouldn't be a big deal. But it's every. Single. Time. It's laziness, it's poor management, it's not caring. I rarely complain but this is one restaurant that needs to be complained about. I order because I genuinely like the food. But it's not worth it when every time it's wrong. It's not hard to give a customer what they ordered.
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September 2023 by Amanda Jane
Kelsey at the Heber Springs KFC did an amazing job. Her customer service was impeccable even though we had an issue with online ordering.The whole team was great and got our food to us in a timely manner.Thanks!
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September 2023 by Misty m
My mom ordered a 10 peice and I ordered a 10 piece. And between the 2 orders we were shorted 4 peices of chicken
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August 2023 by Alford Lee Clement
I don't know if it is just the KFC here in Heber Springs if this is the way all have become but it is terrible. The chicken was like jerky, the nuggets were like someone had picked off all the breading, it was the worst. Complained to manager and they would would only replace the bone in chicken and it was not any better. Will not be eating there any time soon again.
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August 2023 by Chad Long
I like KFC but there's no way in the world that I am gonna pay the price of a steak for a piece of chicken! You can buy a hole chicken at the grocery store for what they want for one breast!
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August 2023 by Dave Ledford
Chicken was burnt and greasy. Gravy was like water. Really like it had been watered-down. Worst KFC meal I've ever had. Tossed it after I tried it. 2nd time I've been to this location first time left out my cake i ordered. Instant potatoes from Walmart are better than any KFC. Used to be able to get a good meal at KFC. Not what it used to be.
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July 2023 by Randy Newton
Best KFC ever. Super nice staff, very clean and updated. Great job!
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July 2023 by Dan Tanner
The prices go up, and the size of the chicken goes down. Laughably small pieces of chicken.
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July 2023 by Bruce Luttrell
Took a little long to get order, food was hot, order was wrong. But ok .Biscuits were great...
