June 2022 by I O.
we recentLu filled a working propane tank at Thrash. My parents have been a customer with the company since opening. The tank that was filled, would not operate. We returned to thrash, to be met by a man who worked at the pace of a snail, then determined that we would pay $60 to repair, empty, and refill. Again, lifelong customer, new working tank prior to filling.When my recently widowed mother began to cry, as she did not have the $60 to spare, but was willing to pay for the refill, she was meet with total dismissal, and unkind words. it only takes a moment to sow kindness. Instead, the customer service left a widow wounded. We will no longer use Thrash for our personal, and business purposes.
