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January 2024 by Bruce K.
Hooray for Walmarts that tolerate overnight RVs in their lot as this one does. I stopped in late after enjoying an evening in downtown Fort Smith. Popped into the store for some supplies and then found a quiet end of the lot to park up for the night. The store is better than most. My theory on proximity to the Walmart Home Office continues to be proven correct. The closer you are to Bentonville, the nicer and more up-to-date the stores are and this one is. They have the new "Health" side with medical care. The rest of the store is clean, bright and pretty well stocked. I was able to find the stuff I needed and the self-checkout worked well. [Review 21115 overall - 321 in Arkansas - 78 of 2024.]
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December 2023 by Robert Richard sr
The people were awesome but make sure if you buy Google play card hold on to receipt or because Google doesn't want to honor it
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December 2023 by Cynthia Diestelkamp (Cindy Fildes)
Self checkout is convenient but I am NOT a Walmart employee - think I should get at least some kind of discount. It's always crowded and never enough cashiers or ride-on carts..
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November 2023 by Joyce Charlene “Charlie” Hawkins
I shop here alot the year has been fine, better. I was discriminated against once there by a training cashier her trainee had to follow me out to tell me my money was not put back on my card and I needed to get my items and she would do what her trainer wouldn't and finish the check out situation. I hate going there because no one can tell me I was discriminated against but it is the only one I know by heart. And closet. For that day I swore I'd never go back to today it is much better, but I'll never forget that day.
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November 2023 by Lacey Galdamez
Ok I went into this Walmart today and omg the bathrooms were so clean! Further more I called 3 hours later over a shoe my daughter dropped out of my car and a manager by the name of Matthew went above and beyond to look over the parking lot for it for me? by far my best Walmart experience EVER! Pic was of missing shoe!
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November 2023 by Ivan Paul
It's Walmart. 20-30 years ago it would have been a five-star rating. Now, it's just a shadow of its former self. It's all about the money and no one cares about the customer. Customer service is practically nonexistent. Remember when you went to the jewelry counter and there was someone there to wait on you? Now you have to track someone down to find someone else who really doesn't want to help you and only does because it's part of the job.
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September 2023 by Summer Stanfield
The worst pick up experience ever. I came during my alloted time at 720 checked in and noticed one other car. Walmart employee comes to that car gives them there bags, meantime 3 other cars pull in. Walmart employee goes back inside and comes back out to another car , and then another. This happens 5 cars now I am still sitting here it's been 35 min so far I talked to one of the employees. I was the only one here checked in first and still after he said he was going to get my order here comes another employee for another car. I am still waiting . This is the worst.
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September 2023 by Samantha Day
Decent store. Staff is always friendly and engaging. Some trouble with a few items staying in stock, but what store doesn’t run into that sort of issue from time to time? ? Overall a well balanced store for many of your daily needs.
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September 2023 by Michael Amanda Foster
Went to tire and lube to get help with my vehicle. Had to grab a few more items, went to check out. He rang my stuff up but failed to tell me he didn't have a till. They had been open for over an hour and the cashier in tire and lube could not check people out paying with cash or that needed cash back.
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September 2023 by Elizabeth Ritcheson
Very stupid I went to buy hamster food and had to walk all the way to the other end of the store when it use to be by garden section!!Being disabled and on a cane it wasn't fun I was pissed time I got back to check out the girl told me I'm sry this register is closed I said seriously what the hell are doing just standing there doing nothing then?? I wasn't going to walk all the way to the front again so I slammed down the feed and walked out giving her a few choice words I keep hating Walmart more and more
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August 2023 by Dom
My wife had an unexpected, feminine issue, we stopped at this walmart to buy pants and lady products. As we walked up to the family restroom (so she could have more space to change and clean up) the janitor was walking up at the same time. I asked if she could use the restroom as he opened the door. He responded she can use that one and pointed to the other restroom.
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August 2023 by Alesha Harper
This is the closest store to my home. Things that make my shopping experience horrific are things beyond the control of Wal-Mart. For example, I ALWAYS walk by so many shoppers that smell like they haven't bathed in months. This is the only store where this is every visit. What's worse is when someone walks near and smells this ungodly smell and gags because it's that bad. This is only a big deal because I don't want to shop for my food and inhale these dirty funk bags!! ONLY IN FREAKING ARKANSAS!
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August 2023 by Linda Pelton
I drive from Spiro. I use the Kelly hwy. Walmart everyone is always cheerful.friendly staff very helpful.. I usually get what I need there. Store is clean.
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July 2023 by Salvador Lopez
Very friendly employees, nice selection.
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July 2023 by Thang Hoang
WALMART, YOU NEED TO DO IT BETTER, NOT US..Horrible experiences. This is not the first time it happens. I tried to get some baby formula. The price when I looked in my app is different from in store price. I understand that you are wanting shoppers to do online shopping/pickup. But it's not fair and inconvenient to have the price different. It's even more inconvenient and such waste time when I have to explain and prove to self-checkout person so the price can be adjusted. Felt like I am being treated like a liar.Used my Walmart app to hit pay and walked away, then 3 minutes later when I leave, the guy by the door stopped me for checking my receipt, the app didn't load it fast enough, I showed him my credit card is having a pending purchase (1 min ago showed) but I had to spend my time walk back to the counter to have them print the receipt before they believe it. it still wasn't able to load up on the app when I got into my car either. (what a joke)DISAPPOINTED HOW MUCH WALMART INVESTED INTO TECHNOLOGIES, INFRASTRUCTURE, AND DEVELOPMENTS BUT CAN'T DO BASIC THINGS LIKE THIS.MY FUTURE FORMULA PURCHASE WILL BE TARGET. PERIOD.