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October 2023 by CHARLES KAUFMANN
I would have to say that the mechanics knew what they were doing and everyone was friendly. The only issue I have is that the used tire that was sold to my company had a pinhole in the sidewall. I only made it 200 miles before I had to buy a different tire. Hopefully they will cut us some slack on the junk tire that was sold to us.
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September 2023 by Frances Sharp
I got tires and brakes here, and both times the service was amazing as well as the technicians. Even when they are busy, they are so polite and prompt. Definitely 5 ?
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July 2023 by Logan B.
I took my car to Vic's tire to get my AC unit fixed, and I must say that I am extremely disappointed with the service I received. The entire experience has been nothing short of frustrating and unsatisfactory.First, the repair itself was a disaster. They installed a totally new AC system. The AC system seemed to work initially, but after just a few months, it started malfunctioning again. So, I had to take my car back to their store.Even worse, the customer service at Vic's tire was far from satisfactory and full of lies. The owner of Vic's tire told me that the warranty for the AC system was two-year. But after I took my car back to them, the owner was totally indifferent and unprofessional, and told me that he never said there was a two-year warranty. What a liar!I am appalled by the dishonesty and lack of accountability and responsibility displayed by Vic's tire. Their poor workmanship and dishonesty are absolutely unacceptable. In the end, I had to take my car to a dealership to replace the entire AC unit. Not only did this result in a loss of over thirteen hundred dollars on the initial repair at Vic's tire, but it also wasted a considerable amount of my time and caused unnecessary stress.I strongly advise anyone considering Vic's tire for AC unit repair or any other services to think twice before entrusting them with your vehicle. My experience with them was a total disaster. I hope that my review serves as a cautionary tale for others.
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July 2023 by David Williams
Had a pothole mishap just down the road from them. They had the tire I needed and for a great price. They had my car done in less than 30 min. They have a nice sitting area for you to wait in as well as very friendly and helpful staff. I will recommend Vic's to everyone!Service: Tires
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July 2023 by Deb Merritt
What a refreshing experience!!! PERSONAL service that was timely, and Very well priced. No way Walmart or the other chains, can compete with a owner operated shop. ESPECIALLY when it comes to car repairs, etc....Services: Tires
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July 2023 by Elaine Garvin
Since our first time at Vic's we would not shop for tires anywhere else. Very professional, honest and dependable.Services: Electrical repair
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March 2023 by Charles Thornburg
I won't go anywhere else for Tire Care.They were able to patch my tire that no one else wanted to patch.They saved me over $300 by taking care of the patch instead of raking me over the coals for a new tire.They're honest and efficient!Please use Vic's!
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March 2023 by Lacie Sisk
I cannot say enough about this place. I've been coming here for years. They are friendly, professional, honest, reasonably priced, and do excellent work! Thank you Vic's Tire!Services: Brakes
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March 2023 by Ja Bo
Great fast service. This place is the Jimmy John’s of tire shops, they are freaky fast!!
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January 2023 by Matthew Noble
I got a flat driving into Ft. Smith and thankfully I looked up at a red light and saw Vic's Tire. They were able to pull my vehicle in immediately, fix my tire, and get me back on the road in under 30 minutes.
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January 2023 by Scorpio 66
Rick and his crew are really good at what they do. Prices are responsible and fair. Location can be a little tricky to access, but they are located on the busiest roads in Fort Smith.
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January 2023 by Quade Shackelford
I just picked up a tow dolly, but the staff was friendly, professional, efficient and the restroom was clean.
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December 2022 by Nathan blevins
Went there to have a tire fixed. They got right on it and had it fixed pretty quick. Even checked the air pressure in the others. Very good service.
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November 2022 by sammy hill
Returned a uhaul truck. No problems.
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October 2022 by Chad Barbry
Quick, excellent service. Good prices. Couldn't ask for more!