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November 2023 by Jor Rom
I live in an apartment complex in this area and the mailman never seems to get deliveries right. I get other residents' packages in my box and have to leave them at their front door with sticky notes. Now I have had 2 packages go missing after receiving notification that packages were "left in the mailbox". The mailboxes lock and I have the only key. I think our mailman just puts packages in any box and leaves. It's difficult to get refunded by Amazon when it shows delivered, and you have to explain that your mailman cannot read numbers and last names correctly.
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April 2023 by 8track
Went in to buy a book of stamps, a book is 20 stamps, get home there's one missing...got ripped off again from usps in Fianna Hills.Didn't get the womans name who sold me the stamps but she's very dumpy looking and could use a shower, not very approachable at all.I usually get good service there but not today!!...If you buy a book of stamps better inspect it front and back...everyone is on the hustle...including clerk #2 at the post office. Maybe it's time to do an audit down there? See you on youtube.
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February 2023 by Christian Carter
Had a package that required a signature was home all day driver didn’t make an attempt to contact just left a note on the mailbox and left, we have a camera outside and no one ever came to the door good job USPS couldn’t be any lazier huh?
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April 2022 by Verona Fair
Associate at the desk was very rude to an older woman in front of me. The older woman did nothing to merit the hateful attitude from the staff. The old woman was hard of hearing and the associate was very impatient with a demeaning tone. If you don’t want your day ruined do not go here.
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June 2021 by Steve Shamlin
Very helpful and courteous. Easy in and out.
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February 2021 by Tye Brown
Losing my mail is getting old. I've had to replace money orders after seemingly disappearing once they've picked them up. Crooks
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December 2020 by Rachel Patterson
This is the location where all mail/packages arrive and then are distributed on local Ft. Smith routes. Not the downtown post office. Call this location if you need information about picking up a package.
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October 2019 by Erick McElroy
This post office is located in a nice area.I like to come here to take care of all my mailing needs.
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August 2019 by Kitty BankZ
I bought stamps that seemed to be a fine transaction. I thought my letter may need a little more postage & I asked de snooty blonde to weigh it & she said I needed an extra stamp. I just slapped a whole entire extra stamp but really never before have they not offered de penny stamps or .05 or .10 cents stamps. Rotten, spoiled, over paid brat. Why do you think I asked to have it weighed?
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May 2019 by Zoe Andrews
I have been to this post office I don't know how many times to return mail that's from the previous owner. I've filled out three different forms saying that nobody by that name lives here, the only names are mine and my husband's, and we are still getting everybody else's but our own. I even tried writing "return to sender" on the mail and my husband watched the mailman leave them in the mailbox! Do something about this!
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July 2018 by Natalie Mccoy
Terriffic customer support
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February 2018 by Maria Gifford
Employees are always helpful, but tough to get on the phone. The need more staff around the rush hours.
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January 2018 by Phillip Ferguson
Employees were so nice and helpful it was fast an easy
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November 2016 by Moon Mian
Very fast customer service and very helpful
