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November 2023 by Cashalya Johnson
This is a horrible place to store your things it is infested with mice. Kept my things there 5 months and by the time I picked it up it had dead mice and feces all in my things. They did not compensate for my damaged things. Will not be doing business with them again.
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October 2023 by Jared Harrison
These people are awesome. First class staff and, in over 10 years of using them, I have never had a single issue.
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September 2023 by Eric Dybwad
This place is a WRECK!!! I would never choose such an unprofessional place like this. I went in got a truck, before I was finished I thought the manager was rude and hateful. I was treated so horrible that I will make It a point to post and tell everybody I know and follow. I suggest everybody that reads this to go to PENSKE RENTAL in stead of these crooks. Trust me this is a horrible company
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July 2023 by Mia Hoover
Best place to get uhaul a in town!! Seriously the nicest guys ever highly recommend!!
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June 2023 by Leslie Hernandez
Tony from another U-Haul location set up so that my truck could land here along with a storage unit for rent. I was very pleased with how everything worked out. Their staff is helpful and kind! I felt very taken care of. They even went out and showed me my storage unit! I love their thoughtful and friendly mannerisms!!
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May 2023 by Chardale Taylor
Amazing people! Thank you Rose and Gary for helping my son and i during a difficult time. You walked us through everything we needed made sure we were road safe! Even offered a tissue when I was crying. You went above and beyond for us and we are humbled by your actions! From the bottom of my heart thank you!
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May 2023 by Gale Flora
This is a busy place but, the staff are hard working and eager to be of service. If no one answers the door and it is daytime, they are busy helping someone else. When your turn comes, you will be treated like family—a good crew man’s this shop! Blessings to all of them.
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November 2022 by Danielle Stephenson
Great truck for a good price! However even though we reserved a certain size truck at a certain location, when we arrived we were sent to another location because that size truck was not at the location specified. So check to be sure which location you need to go to in order to pick up your truck, as it may not be the location at which the reservation is.
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November 2022 by Fatima Abraham
The storage is fine but we needed to use the restroom while we packed things up and it was filthy and unusable. There was toilet paper and trash all over and it Angeles very strongly of feces
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November 2022 by Rain Oxford
This company is a scam! They said it would be the flat rate of $200 for two days and they ended up charging me $1,780.65! ABSOLUTE SCAM! They are terrible people! They're rude and liars. They're not BBB accredited and have a 1.07 there! They assign movers that are far away and assign your drop-off as far out of your way as they can. Please consider anyone else!
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November 2022 by Rain Oxford-Real
This company is a scam! They said it would be the flat rate of $200 for two days and they ended up charging me $1,780.65! ABSOLUTE SCAM! They are terrible people! They're rude and liars. They're not BBB accredited and have a 1.07 there! They assign movers that are far away and assign your drop-off as far out of your way as they can. Please consider anyone else!
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September 2022 by Cory Brandan
This place is unbelievably helpful. The staff rules! I ONLY use this location for all my U-Haul, trailer, etc needs. You’re in the right hands here.
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August 2022 by Jenni
The manager, Rose, was very pleasant and charged me nothing to use the truck less than 4 miles! That was incredibly kind!
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May 2022 by Max Deitchler
These guys were awesome. We set up an appointment with the Springdale UHaul over a week in advance to have a trailer hitch installed. When we showed up for the appointment, Springdale UHaul didn’t even have the hitch in stock and hadn’t called us. This Fort Smith UHaul got us in that same day to get a hitch installed. Top notch customer service from Garrett, Kenny, and Spencer.
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September 2021 by Tina Brown
Accidentally charged my daughter's card twice, but the manager was super nice and she resolved the issue greatly!
