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November 2023 by Billie Sheets
Years past I didn't have any 0roblems with this company. This year, I can't any communication. When I called the company, I was told someone would be out in December. I get a text one day this month (november) saying the tech was coming out the next day. I had an appointment for that day so couldn't be here. All week I have varied to find out what the tech found. And Noone can give me an answer from the company. I'm seriously considering canceling my contract.Services: Termite inspection
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October 2023 by Carol Gray
The 2 men who installed the insulation were polite, efficient and answered my questions. They cleaned up before they left.Service: Home inspection
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September 2023 by Therese Reinhard
The service tech has built a relationship with us, and I know we can contact him when we see bugs and he will gladly come and help, treat as needed, and give us good advice. He comes when he says he will, and the text notifications on status are seamless.Service: Bug & insect extermination
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September 2023 by Mary Williams
Technician was on time and sent text alert when on his way. He did a thorough inspection and after treatment explained what he treated and products used. He introduced himself and conducted himself in a professional manner. We were happy with our service.Services: Hornet & wasp extermination
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September 2023 by Linda Thomas
I have used Terminix for over twenty years. I am very satisfied with the quality of the work and with the professionalism of the service technicians and customer service representatives. I highly recommend this company to others.Services: Termite inspection
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September 2023 by Jaime Leigh Art
We live in town (next to several rent houses) and cockroaches have been a problem for years. Our techs have constantly worked with us to help us reduce the amount of cockroaches to almost zero in our kitchen/bathroom. Melissa has been our tech most of 2023 and she is awesome! She always has another method or solution to try if one doesn't work. We are very happy with the service.Services: Home inspection
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September 2023 by JJ Janway
Was a great experience, he answered all my questions while being very polite and professional. I asked if he could treat around my garage which is across my yard on the other end of the property on top of my regular service and it was no problem.Services: Hornet & wasp extermination
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September 2023 by Teresa Speck
They provide a great pest control service and their technicians are always polite and take time to answer any questions. If you need follow up it’s easy to get a return visit at no chargeService: Bug & insect extermination
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August 2023 by Kevin Vert
I was given appointment between 9 and 11 and nobody showed or called. I called customer service at 3 and was told the technician was going to call but I never heard from them. Would not recommend anybody using them.
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July 2023 by Judy Hawk
I bought a system from them where they put fans under your house was told it was lifetime warranty, the sales person told me it had lifetime warranty, what a joke it went out, tried for months to get someone out here and no one would show up, then after months of calling, Andrew calls me to tell me that it doesn't have a lifetime warranty and to replace the box will be over 1100.00 dollars!!!! I would have never invested over 6000.00 in their system if I knew I was being lied to about the warranty. Getting someone to respond back to my calls was a horrible!! Don't waste your money on this company of lies!!!
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July 2023 by joe showl
The Terminix Tech was very friendly and professional. Answers all my questions and repairs all damages traps.
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June 2023 by Vanesa Parga Perez
I received instructions to clear my entire house and leave the area for 2-4 hours as well as remove any pets so that they could come exterminate. However they did not do that. They came for 5 min and said I didn’t even need to leave the house. I was heartbroken after all the work I had to do. I made another appointment the next day so that they could spray the inside of my house. The next day they didn’t even show up. I called and said I would have to wait another week. Now I have to live with nothing in my house until they decide to show up. Everything is just very unorganized with this company.Service: Bug & insect extermination
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June 2023 by Michelle Alfaro
I wasn't home when the tech came and I saw no evidence that he had been here . I'm still seeing spiders and ants. I asked him to use the hose that comes out from the back of the truck and spray the whole outside of my house. I'm going to have to look for another pest control service if I don't get the results I need and ask for.Michelle Smith
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May 2023 by Jeniece Medina
We have used Terminix for a year now and have paid close to $3000 for their bedbug six months treatment. We still have bedbugs. Terminix did not even bother to tell us that the contract was up and instead of scheduling us for a bedbug treatment they scheduled us for another home inspection to charge us more money. They did not fix the solution, and they have came out multiple times in the last year. They missed appointments over the past year and they’ve had appointments where they didn’t even bother to tell us if they were scheduled. I would strongly recommend looking somewhere else before trying Terminix for your pest needs. Terminix is just going to waste your money. We currently still owe $1000 to Terminix and still have the bugs and now I have to pay another thousand to another pest company to hopefully get rid of this problem. Our money literally went into the garbage. DO NOT RECOMMEND!!!Services: Home inspection
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May 2023 by Kaitlin McNamara
I recently started using Terminix. Recently purchased a property in Van Buren, AR and there was a small, unattached shed in the back yard that I cleaned out and noticed rodent droppings and a large termite (later I found out this was called a "swarmer"). The initial inspection was completed and the next day, bait stations were placed in certain areas around the back yard. A few days later, a technician came out to spray around the house. I have not noticed any concerning findings inside, but they said if I did, they would come back out and spray indoors as this is covered under the visit anyway. So far, I have not noticed any further pests/rodents, and hopefully it will stay that way. One thing I do like about Terminix is that they keep you updated through text message on what the technician is doing (arrival time and what was done at the visit).Services: Rodent extermination