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January 2024 by Robert Batemon
Tiffany was extremely helpful I got my phone going again and looking forward to purchasing a tablet for my wife
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November 2023 by Samantha Vang
Friendly and polite, but when I wanted to replace my 5G home Internet gateway, they told me to bring the power adapter too to trade it in so I gave it to them. Didn't receive a new power adapter with my router, had to drive back and retrieve my old one. Set up my new gateway, there was so SIM card in when they were supposed to plant my old SIM into the new router as per what customer service said on the phone. Yikes lol.
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September 2023 by Lissa Jefferson
Because Christy at the Phoenix location in Fort Smith Arkansas was beyond amazing if I could give a thousand stars I would Christy made everything so easy and a very smooth transaction she really treated us like family she was so professional and went above and beyond for us. After purchasing my order she even called the next day to make sure everything was ok. I had the best experience and I am so thankful for the service that Christy provided us with and hopefully her GREAT WORK Does NOT go unnoticed ten out of ten I will try again GREAT SERVICE OVERALL THANKS CHRISTY!!!!!!!
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July 2023 by Heather M. Reif
Christy was wonderfully helpful! After my sisters husband died, we put her on our account. Christy walked us through and helped us get the transfer accomplished. Not too busy and not too long of a wait. Plus Cherry Berry is right next door for a cool ice cream on a hot day!
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June 2023 by Julie Fenby
Christy helped us with our wifi and she went above and beyond. She was very attentive and informative and easy to talk to. Everyone in the store was very kind, but I can’t compliment Christy enough. She made the process painless and honestly pretty enjoyable.This girl needs a raise! ????
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June 2023 by Mandy Williams
Everyone in the store is so helpful. Kyler was very professional and was so patient with the phone issues I was having. Extremely happy with this store.
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April 2023 by Nola Anderson
Eric the store manager can’t be bothered to help customers navigate the 360 insurance. Just drove 30 miles for in person customer service and I’m not shocked that my in store experience was way under par. Big Thumbs Down
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December 2022 by Tyler Atkerson
They were very helpful when picking out an international plan!
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December 2022 by Star H
The staff was extremely helpful and friendly. If I could have, I would have bought everything in the store based off of the service I received! They informed me about all the amazing deal and more. It's nice to go to a business where you feel like you have friends from strangers if that makes sense lol.
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November 2022 by lindsay lovell
I give NOAH and ALL staff 5 stars!! They spent 2 hours fixing the impossible for me and setting me up better than I expected. They had an answer for anything and everything and they saved all my accounts and my number! Noah is amazing and so is his manager!!! Thank you guys so much. I couldn’t be happier with my switch to T-Mobile and it’s all due to them!
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September 2022 by Ty Willis
Thank you Marcos, you made my visits at T-Mobile memorable. I will be recommending you guys to everyone I see! ‘If it’s not T-Mobile, I don’t want it!’
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September 2022 by Andrea Ford
The lady who helped us was absolutely fantastic! So patient and absolutely kind! She knew what she was doing for sure.
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August 2022 by Tami Morse
Christy and Erik are awesome. Great service and knowledgeable and go above and beyond! A++++++*
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July 2022 by Melinda Bridges
Use to love this store ...been going to it over a year.... but 2 newish girls working there ...one is the manager... after having phone issues and contacting customer care several times over the past few months I finally got someone who told me I could get a new phone since mine was under warranty still..and they said I could get it at the store...the girls were not only not helpful but rude and nasty so I spoke w customer care again they sent a new phone to store...I fo today to pick up and half way thru getting me set up a friend of the managers or maybe customer idk but she literally walked off and stopped helping me to tend to other customer/friend....I was w at t for over 30 years...sorry I left...everybody at this store has always been great till now
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July 2022 by Xposed (XposedAP)
Christy helped me get my phone pretty quick and knew everything that I wanted