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January 2024 by Ron M.
Great service. Just bought a dual recliner there. Caleb was amazing and very knowledgeable about everything. Totally recommend Caleb and Sofa City. Really feel like we got a great quality product for the price!
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December 2023 by Diana P.
We shopped just days before black Friday Mike is a good salesman. Loved the two sofas we bought for about $2100 each. We wanted to support small business. Just few days later Ashely furniture had same sofa for $500 less,so we paid at least $1,000 more than we should have. Contacted then through Facebook with details.now 2 weeks later still no response. Big ouch. Love the sofas but seriously feel over charged.
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October 2023 by Fort Smith First Church of the Nazarene
Caleb was so helpful!! He got us just want we wanted and a great price! Wasn’t pushy at all! Go see ‘‘em for all your furniture needs!
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October 2023 by Dixie Hall
Very helpful staff. Just got my stepdaughter new sofa and love seat, and myself a kitchen table. Very nice staff and delivery service they use gets it to you within a day! Best service in town hands down. Chase was very helpful with our decisions
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October 2023 by Katie Lovett
Caleb was so great! Very attentive and not pushy at all! Go to sofa city they have the best prices and everything is in stock!!
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October 2023 by Katie L.
Caleb was so amazing and attentive ! Not pushy at all! Go see Caleb at sofa city for all your furniture needs!!!
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September 2023 by Daniel Wilson
Had a wonderful experience! Chase and Caleb were very knowledgeable and helped me get exactly what I needed. These guys are the bomb!
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September 2023 by Lauren Jager
What a great local furniture store!! I was shopping for some furniture for our den that would be comfy, kid and cat friendly and the awesome people at Sofa City hooked me up. They were so friendly, helpful and NOT pushy like several other furniture stores I stopped by. My husband is 6’3 and in the past we’ve had a hard time finding him a recliner that was big enough but we had no difficulty finding the perfect one at Sofa City. They delivered all the way to Monroe, Ok without any issues. I highly recommend them and we will definitely be repeat customers!
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September 2023 by Richard Hillman
Bought 2 recliners and the staff was very friendly and they had alot of good deals. Good quality furniture at reasonable prices. I also want to thank the delivery guy for bringing it to my house 1 hour after I bought it and they even moved my old sectional to the garage for me. Fantastic service all around. AND LOCALLY OWNED!!
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July 2023 by Christine
Great service, Wiley, Dean and Mike! They were fast and efficient, they were extremely helpful in giving us advice about what we needed. We didn’t know we would need a box spring for our frame so thanks to them, we were able to buy one with our frame before we left. Despite the fact that we came in last minute, we were given exceptional customer service and they went above and beyond our expectations! I’ll definitely recommend this store to my friends and family!! :)
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June 2023 by Alanarose Tomsha
Came in in the morning with our little one and she had a fall. We left and came back. They genuinely seemed to care and felt bad about her fall(not their fault; toddlers). Sold us a great couch. Everyone was very nice, thank you Caleb!
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June 2023 by Michael
I can't begin to say how friendly and helpful every employee was to us, especially Mike. The prices are incredible and the Big Man recliners are a third or more cheaper than anywhere else I went. Don't worry about comparing prices.....go to Sofa City FIRST !!!!! I am buying a new house and completely furnished the whole thing in one stop !!!!!! THANKS AGAIN MIKE !!!!!!! I will be back !!!!! I just wish you sold appliances !!!!!! LOL
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May 2023 by Danielle Haner
My husband and I went into the store last weekend looking for a new sectional. I happen to be disabled and needed something pretty specific. Caleb came right up to us as we walked in with a very warm and friendly greeting. I gave him what I was looking for and in about 2 minutes he found us the sectional of my dreams. As soon as I sat down it released all my back pain. We have had it almost one week now and are so in love with it. I loved the 5 year protection plan they offer, I've never seen that before and loved that it was family owned and operated. My family will definitely be repeat customers.
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May 2023 by Jessica Durant
The staff was kind and very helpful, AND they don't follow you around like staff at other furniture places do, which I am so thankful for. My boyfriend and I were interested in a modular sofa they had, and we were unsure on how we'd arrange it in our house, so the staff helped rearrage it in a way that would fit my needs to see how I'd like it. They also ended up giving us an amazing deal on it! We will definitely be returning to these wonderful people for all of our future furniture needs!
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April 2023 by Jaimmie Palisoc
We visited most of the furniture stores in Ft. Smith and we had the best experience at Sofa City. Our salesman Caleb, was very welcoming, helpful and informative. They had a great selection of home furniture and were able to offer next-day delivery over weekend! I would highly recommend stopping by if you are in need of some furniture pieces!