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October 2022 by Roberto Granados
I really don’t t know where to begin about recommending Sam’s. Sam’s has just about everything that your looking for and at a decent price. I especially love their food lounge! Great pizza at a great price
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July 2022 by Shanika Royal-Jones
?️PSA: PLEASE BE KIND TO YOUR FRIENDLY NEIGHBORHOOD GAS STATION ATTENDANT. The pumps at Sam's go One direction now. The attendant had to correct every car that got in line backwards and most of them listened except one that cussed him out, went off on him, and refused to turn his car around. He was BIG MAD!! Is it really that big a deal to turn your car around and follow the arrows? Don't make people's job harder than it already is. You have no idea what they might already be dealing with.
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July 2022 by Norm W.
This was our first experience with SAM'S CLUB. We have been Costco customers for years, even driving to Tulsa instead of going to Sam's right here in Fort Smith. We have been very impressed with the store, their products, especially Member's Mark have all been outstanding. Their optical department and pharmacy are staffed with great people, and the prices are as good as you will find anywhere.
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August 2021 by Robert Granados
It’s has everything I need. People friendly environment.
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March 2021 by Hillary Evans
Do NOT USE THE TIRE CENTER. It’s a nightmare getting in for a repair or a simple rotation. Very horrible customer service as well.
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October 2020 by Beth M.
Love Sams, always greeted with a smile on entrance. Love the products
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September 2020 by Dewey Orrick
PSA. I think I've cooled down enough to make this post, as I was a little upset to put it nicely. If you shop at Sam's be sure to check your receipt against posted price on their web site as tonight I was charged $1.79 per lb for a case of whole chicken's and it clearly states $0.94 per lb on the web site and they would not honor web site price. Rild them to refund the whole case and they can have it back (not exactly what I told them). Went to the local grocery store next door to Sam's and got the same brand of chickens for $1.19 per lb.
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January 2020 by Alana Nicole
I used their gas pump last night and woke up to fraudulent online purchases. Discover notified me at 5am to an online Sam’s purchase for $703.58. Looks like a skimmer has been placed on one of the pumps.
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January 2020 by Rita Lingo
the food samples , the quality of there products , the staff ,
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January 2020 by Twyla Fletcher
This is on the behalf of my in laws . We only recommend Sam's because of the merchandise and prices. The staff is rude and not trained properly. My family and I have been shopping at Sam's for years and for years when you checked out you and your cart would go on the same side of the register now they want you to put the cart on one side, for a employee to unload, and the member goes on the other side. My mother in law has Alzheimer's and she is use to the old way and she can
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January 2020 by Ron Yancey
We love Sam’s, but today we were surprised there was no ground beef. Took us by surprise. But overall, Sams is the best place to shop.
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September 2019 by Steve Marion
I have never had a complaint against the Fort Smith Sam's Club until today. I had two pickup orders totally over $350 with many items in the order. As many times in the past, I receive my items fine and drive home which is about 45 minutes from the store. When I arrive home, a $13 box of Protein Bars that I had purchased expires in two days. I call the store and the only way they will do anything about this is to return the item to them. That means I would be giving
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June 2019 by Kirsten S.
I've been a member since 2012 and worked for Sam's club from 2015 to 2017. This location is horrible. Staff is unfriendly and no one greets you. I greeted the door greeted and said "hey there, how are you today" as she checked my receipt. Her response was "I'm stuck here, I'll be better when I'm off work". This location seems to do quite alot of stocking during business hours, that is super inconvenient for members trying to get onto isles that are blocked off or hard to navigate because of pallets in the isles. The deli and bakery seem well stocked regularly which is nice but the wine selection is lacking and suprising small compared to other clubs.
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January 2019 by Angeli Cris Ortencio
Had my gas fill
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July 2018 by Betty Golden
I ordered a pretty big order and now they don't seem to have any records of my order ?,guess I won't buy from this rip off place again,Very Disappointed in ur service