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February 2024 by Arvinder Dhariwal
Just want to mention how helpful Mr. Kevin Mendoza has been to our company be it answering questions about the reefers or helping resolve issues with our trailers that we purchased from Ryder, he's always there. Mr. Mendoza you have ensured that next trailer purchase I make will be from Ryder again. Keep up the good work.
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February 2024 by Mike Hutt
I went there with a problem to a company truck. They were extremely helpful and knowledgeable. It was a good experience. I highly recommend them
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August 2023 by Leandro Plasencia
This ryder location is 1000% recommended here the manager Kevin if he knows how to give good attention and solves all the problems you have with your truck and trailer I have a good experience with them thanks for the attention
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September 2022 by Donald Taylor
I'm kinda on the fence about the Fort Smith Ryder, sometimes I sit for hours, sometimes I sit for 30 minutes. The only time I go there is for a trailer inspection, which I don't really know if they do, or I'm there for a tire change. I can tell you one thing though, they are 100% better than Ryder in Tulsa, Oklahoma.
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August 2022 by TimmyTams Channel
People working here are amazing and friendly, but in terms of work its not worth it. Left truck here for over a week for PM inspection. 3 weeks later and have to go back in shop to replace 3 tires and seals on rear drive axels that should of been replaced during PM. But hey hey at least washed the truck.
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July 2022 by Bob
The key to any good businessIs management. The Fort Smith shop is a fine tuned shop. The mechanics are first class And knowledgeable. The shop is run By a friendly staff That will always treat you well.
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June 2022 by Sloeye
Had to edit a previous review of 3 stars. Bumped them up to 4. They are getting better.
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October 2021 by Trump 2024
Kevin and Rene were great. My AC stopped working. They went through step by step and tag teamed my truck. Best experience I've ever had at a ryder and wish yall were the one I went to regularly. Clean place, nice bathrooms and lounge. Clean clean clean. Well organized and professional. I've been to Ryders all over the country. This did not look like any of them. Friendly, knowledgeable guys doing their job so I can get back to doing mine. Kevin and Rene thanks. It was a pleasure. Hope ya like pizza.
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September 2021 by Todd Flowers
Best place around to rent trucks n trailers best mechanics for ur diesel ⛽ engines
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August 2021 by Erik Scott
Came in with truck issues and Kevin with his magical hands MacGyvered a solution! Thank you again!
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July 2021 by Donald Amerson
The guys here got the needs of my tractor fixed, and also went that extra mile for me. Thanks guys and keep up the good work.
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April 2021 by vladimir belanovsky
Best service I got ever!!Jake FitzgeraldMario Galvan let me out less than one hr!Just big big thank to this guys!!!
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April 2021 by Kimberley Ratcliff
The service was awesome...Kevin went out of his way to get my truck fixed...He even worked on it in the parking lot..The drivers lounge was the cleanest ive ever been in..Also Kevin addressed every problem and issue I had even set up an appointment to get the trucks front end alignment done something the other Ryders wouldn't do..He also got Thermo King to come and address the problems I was having with my apu...THANKS KEVIN your customer service goes way beyond excellent..Thanks again I will be using the Ryder in Fort Smith for all my truck needs from now on...Again great job.. Kimberley
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April 2021 by Deshawn Jones
Service was fast an very helpful shout out to Kevin for excellent service he showed up an knew what the problem was within 5 mins he got right on it an kept me moving
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March 2021 by Darrell Guimont Jr
Best Maintenance, experienced staff & efficient