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December 2023 by Kaila Minnie
This place did an amazing job replacing my door, he took his time to make sure it was done correct and didn't overcharge me like the other places I called
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November 2023 by Irene French
They really helped me out in a time of need. They did me better than what I was told and I greatly appreciate that. Thank You Rick's Used Auto Parts and God Bless You Guys. Sincerely Irene
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November 2023 by Tiffany Robinson
Nice place! Great people! Great prices...
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October 2023 by Crystal Woodson
They went above and beyond to take care of their customers, even those from far away! Highly recommend this place!
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October 2023 by David Huggins
Found exactly what I needed at a reasonable price. Pick your own parts.
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September 2023 by Rodger Severns
Very nice people. Had the parts I needed and at good prices. Roberto and Tiffany were very helpful. Thanks
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August 2023 by Rachel Patterson
My Subaru Impreza WRX went in because it was running hot. They said they could fix it. It took them 4 months to replace the motor. Got it out of the shop... It wouldn't go into any gear. Drive it 2 miles down the road and it is running hot again. I message them that the shifter is so loose it won't engage in any gear. It's wobbling on acceleration, and that's if I can force it into the right gear. You guys said you had driven it after replacing the motor, and it ran like "a bat out of hell."2 months later, the 2nd engine arrives, but they drop it as they are repairing it, and that one "shatters into a thousand pieces." ... Wait a few more months for a new part to arrive.Meanwhile, they replace the radiator because that was suddenly the problem, and also put another engine in it, for a discounted 1/2 charge, instead of the full price they planned to charge. Get it back out of the shop- runs great for 5 miles. Hot again. I park it.My friend pops the hood. Right away, one hose isn't even long enough to make connection with where it needs to go. It's just unattached under the hood.As we investigate further, we discover none of the hoses have been changed, even though they were cracked and leaking and 20 years old. I bought them a bright purple hose kit for the 3rd go-round, so I could be sure they replaced the hoses. But, turns out, I kept my possession for too long parked in my driveway. They want more money to look under the hood and correct what they screwed up. Apparently, honest work for honest pay isn't in their company mission.They also lost the knob to my shifter and said I returned it to them like that. .... They towed it back to their shop btw. They search high and low to find the "last one on the continent," verbatim.Alas, I find my old gear shift knob under the seat. It was never missing. Someone at the shop just misplaced it, screwing around, then had the nerve to pretend they went above and beyond to replace yet another thing that didn't need replaced.When asked about why they left the hoses cracked, they said, "Why would we look at the hoses if we were replacing the motor?"
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March 2023 by Lisa Titus
Needed an ecm for my Nissan. 115$ This was a new one for me. The first one wasn't the right fit. In the businesses' defense, the information I gave them wasn't complete. Did not have the old ecm anymore, thought we werejunk the carI just want to mention Tiffany who ordered and sent the part (both times) She was very helpful and assuring me that the part would not be sent out unless she was 100% and as promised it was the correct one...So thanks Tiffany!
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January 2023 by Brandon Keith
Bought a Rack and pinion for my truck (electric power steering) from ricks. Had it installed and took it to the alignment shop and was told it was faulty and won’t last much longer. Talked to Matt and the lady at the front desk about it and he Allegedly ordered me another. He kept telling me stuff like “ they sent the wrong part this time” or “I had to order it from somewhere further away so it’s taking awhile “ then it was “ I ordered one and it’s on its way but fed ex has been dragging their feet and it hasn’t been delivered yet”. This is the run around I was given until the original 90 day warranty was up and then they said “ sorry Matt only works here part time and you are past your warranty period so there is nothing we can do to help you” would give them 0 stars if it was an option
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January 2023 by Dana .L Hammonds
Very friendly and helpful recommend anyone to come here
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December 2022 by Brian Sass
Great! They were the only place around that had the glass I needed. Saved me a ton of money by not having to use my insurance. Was in and out. Friendly staff.
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November 2022 by Randall e Moore
I had a good experience the first time. And not so good the second time. But nobody's perfect I will go back and Shop there. They have a lot of stuff for people on a budget. I hope they remember the budget thing the first time was a little pricey but I understand.
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October 2022 by Tom Crossland
I drove 60 miles to get to these people and was glad I did. Staff was extremely helpful and prices were very good. I'll use them again.
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October 2022 by Tyler Reedy
Very friendly staff. Works on my vehicles. The mechanics are awesome. Never a comeback. Right the first time.
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October 2022 by Mr. ARK479
The part I got for my car wasn't any good and they don't give refunds for some parts
