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January 2024 by Eligio mejia
Excelente servicio , sin duda ,?Excellent service, without a doubt ?
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November 2023 by Lee White
Happy with the Service, helpful Employees with Knowledge .
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November 2023 by Laura Caudle
Always great people and outstanding customer service. I highly recommend Metro by T-Mobile
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September 2023 by Samantha Lewis
Very polite and professional. Put up with My Gen X knowledge of phones? took time till I got it. I have been with them for 5 years and they never disappoint. The Grand Ave Crew
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August 2023 by Sara Bordbar
The T Mobile on Grand has absolutely the best customer service. They helped me find the best deal under my budget. Saved my day lol. Definitely recommend them.
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July 2023 by Anna Skaggs
If you have any issues this store here in my opinion is a wise decision to go, because the manager goes out of his way to correct the issues and make you a happy camper. I was waiting on the survey but didn't get the text so I'm putting my own survey here. I'm coming here for a now on and no where else for phone issues. Thank you Sir for fixing my issues. 10 stars if I was able to give it....
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June 2023 by Heather Fantauzzi
VERY RUDE... DO NOT GO HERE!!!! I went to the Van Buren store and asked for help with a transfer pin. The lady working said she couldn't help and I had to call customer service. I went to my car to call customer service. The rep on phone said he needed the lady at the store to verify my ID so he could access my account. The lady at the store said she would not help me. While he was on the phone with .e. she was very rude and the phone rep escalated it to his supervisor. Still cannot get transfer pin and now have to wait another day since my phone is broken and I have to have someone in store help .
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June 2023 by richard dragoo (Rick)
Nice and friendly employees But I don't like the fact that you have to have a phone service in order to purchase home internet
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June 2023 by Robert Newman
Seems like if you're not going to get a new phone, they are not very helpful on a product that was purchased from them, always want to sell you a up grade.
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May 2023 by Misti “MistiMoon” B
I went in to see about a new phone and to start a new line. I was helped out with a phone, plan, and a temporary case (getting an OtterBox) for my new Motorola G Stylus 5G (2022) all for under $80! They made it for in my budget & price range that I was working with.
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May 2023 by Janeene Russo
The lady's in there where very helpful when my new ? eat my phone.
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April 2023 by james Hilburn
Worst internet box ever friend is being charged a reconnect fee for last 2 months customer service said it was disconnected every mo th since Jan an it not true last month only an it's supposed to be pay as you go each month but they leave it on so can charge all these late fees an disconnect it after late fees are added to account an charge 20 dollars when paid last month they said no other charges pending, but bill showed up this month with late fee an reconnect fee added to bill. They trying to rob people an they said nothing they can do it's nuts an the internet box cuts in an out like crazy in real areas. I was going to get one but no way now. Would not suggest T Mobil internet box
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March 2023 by Gina Britt
The young lady that helped us was very professional and knowledgeable. She helped my son and I get him a New iPhone 14 pro. He's very happy about it. She was patient and helped to transfer everything from his old iphone to the New one. Thank you so much and we will be back in the future for any of our needs.
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November 2022 by Deana Davis
Great people and cheap phone and they work with you on payments and your service plan works just about everywheres possible
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November 2022 by Michelle Allen
super friendly staff
