-
October 2023 by Chief Jimmie Kersh
Horrible Sound from Front End, Expecting the WorstA horrible grinding sound in the front end of my 2004 Toyota Sequoia with 375,656 miles on her had me call the guys over at John's Auto Center. I have to admit, I was expecting the worst of news. They put it up on the rack tore the front end down to check for where that horrible sound was coming from and the diagnosis was a rotor and brakes. They went far beyond Rotor and brakes to make sure nothing else was wrong.I told them to go ahead and fix the issue. I actually already knew how much it was going to cost, because John's Auto Center always provides a quote before starting work. After giving them the permission to start, just for fun, I called around town to ask other places how much they would charge for the same work. John's Auto Center was saved me at least 25% - 35% over every other quote.I just received my baby back. not only is she purring like a kitten again, she drove like a brand new SUV.Will I go back to John's Auto Center, you better believe it. These guys have been in business in the same place for well over 50 years and they are just getting better. Do I recommend John's Auto Center, absolutely.
-
October 2023 by LaTrisha Lamb
I cannot say enough about John's auto..They are honest fair and reliable.. They have ALWAYS worked on any vehicle I own...I was stranded in Ft Smith and they towed my car and had it fixed in three days!! Again I cannot say enough good about the whole crew at John's auto.
-
October 2023 by Heidi Knauf
They were affordable and had my Fiat 500x, fixed within a day. Very friendly guys who know their cars. Heck they can even fix a Fiat! Fix it again Tony!Because if you have a Fiat you are more likely needing to get it fixed all the time.Then these guys will be the best to fix it for ya!
-
October 2023 by Wiki Frary
Wonderful job repairing my Buick.The workers were knowledgeable and helpful. Mark, the owner, was great and very helpful!!
-
September 2023 by brandon mccormack
Solid service for the 20+ years my family and I have been going there. Mark, Travis, Raymond, and the rest of his crew not only know what they're doing while saving you some money they're good people at that. I'll put my 5 star Google reviewer title on the line for that reputation. Your vehicle has an issue? This is the place to take it to. ???
-
August 2023 by A. S. Clifton
This is a legacy five-star. We have used John's for years. The quality of the work surpasses any other shops in the area and their prices are as reasonable as prices can be these days. The service writers are always willing to work with us. Mark is as honest and honorable a man as exists outside my beloved Marine Corps. I promise that if you are not satisfied with the service you receive, Mark will go to great lengths to make sure you are happy. (Understand that he needs to make a profit to stay in business, so he won't give away his work for free. If you are reasonable, the folks af John's will be, too.)For this latest visit: Mark, there were a couple of things that slipped by the technicians on the Explorer. We will see about scheduling a time to get them done when I bring my car to you in a few weeks. Be well, my friend.Services: Tires
-
June 2023 by Steve Hathaway
These guys are the best. Been using them for years. You won’t find a more honest and trustworthy shop. They do all my work. Thank you Mark and TravisService: General repairs & maintenance
-
June 2023 by Elizabeth Gravette
John's Auto does a wonderful job taking care of their customers' vehicles. They give excellent service at a fair price.Services: General repairs & maintenance
-
March 2023 by Kathy Harmon
These are awesome people. I highly recommend them.Professional work & very reasonable prices.Service: General repairs & maintenance
-
January 2023 by Jeanette Shaw
Took my daughter's car in while she was home for Christmas and wasn't disappointed!! John's came highly recommended and their reviews looked great so I took in the car for some routine maintenance and an engine check. Something was off but I didn't know what. They checked everything out, called me with a very reasonable estimate and I was so impressed! This is an older car and they could have told me anything or tried to take advantage of the situation but that wasn't the case. Got the car in and out in the same day and she was able to get home on time. Great service and prices, I'll definitely be back!!!Services: Auto engine diagnostic
-
January 2023 by Larry Shackelford
Johns always does excellent work on our vehicles as needed,And this customer service is wonderfulServices: Auto engine diagnostic
-
December 2022 by Nannette Scott
Excellent mechanics and all around great customer service and price too!
-
November 2022 by S M
I had an automobile emergency while traveling through Fort Smith from Kansas to Hot Springs this past September. I pulled into Johns Auto Center for an emergency repair. They gave me quick, professional auto service and sent me on my way within the hour! I am very thankful for their kind, professional care. My highest recommendation to Johns Auto Center!!!Service: Auto maintenance
-
November 2022 by Jessica Beauvais
Awesome, trustworthy people! Have used them twice & was impressed with how fast they completed the service to my car and prices were great both times. I don’t really anyone with my car but I trust John’s Auto Center!Services: Brake service & repair
-
November 2022 by Laura Houston
The team at John’s auto center is the best in the Fort Smith. metro area. You can depend on them every single time.Service: General repairs & maintenance