J. Pauley Toyota is a Toyota dealer in Fort Smith, Arkansas, offering an extensive selection of new and used Toyota vehicles, as well as exceptional service and trusted auto financing options. The dealership is known for its commitment to exceptional customer service, top-notch maintenance, and competitive prices. Customers have consistently praised the dealership's staff, particularly the service manager Jorge, who is described as an asset to the organization. Customers have appreciated the friendly and professional approach of the sales team, including Kirk Myers and Harold Mings, who were willing to work with customers' budgets and requests. The dealership's reputation for transparency and fair pricing has also been highlighted, with one customer noting that they were able to negotiate a fair price on a used 4Runner, which they had been searching for throughout the state. The customer also mentioned that they had a positive experience with the dealership in the past and now consider them their go-to dealer. Customers have also praised the dealership's express service, with one customer expressing gratitude for the efficient, professional, and kind service they received, even without an appointment. Another customer commended the team for their assistance in addressing an issue with their aftermarket lug nuts, going above and beyond to ensure the customer's safety on the road. Overall, J. Pauley Toyota has earned a strong reputation for its commitment to customer satisfaction, quality service, and fair pricing, making it a premier destination for Toyota enthusiasts in the Fort Smith area.
Logan made buying my dream vehicle super easy. Very smooth transaction.
October 2025
Just bought a 2022 Honda insight today. I worked With Mr. Kirk Myers and Mr. Harold Mings and they were both friendly and very willing to work with my budget and requests. All the staff I talked with was friendly as well.
July 2025
EXPRESS service ...these guys were efficient,professional, kind...they kept me( the customer) informed/updated while I waited for my car...I didn't have an appointment either...Im very grateful...Great job and Impressed with this dealership....would highly recommend!!!!
