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February 2024 by Julie H.
I bought furniture from the store in Fort Smith. Less than 6 months after doing this the chair has a dent in the T part of the cushion and the arm has developed a large pucker of fabric on it. When you buy furniture you expect it to last for several years. When contacted I was told they would replace the cushion but saw, from the picture I sent them, nothing wrong with arm. I responded to them that I would bring it back and they could give me back my money. No comment since then. Do not go to Hanks if you want good lasting furniture.
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November 2023 by Daisy Preciado
Went in to look at options and walked out with our new living room set with the Black Friday sale they have. Nathan was awesome with all questions and went out of his way to set up multiple different looks until we were satisfied with what we picked. ?
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October 2023 by Charles Lawrence
Buckles greeted me when I came in and was very engaged in helping me shop for dining chairs. She was very knowledgeable of your products and very willing to provide me with info.
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September 2023 by Stephanie Childs
We visited 4 furniture stores before Hanks. We were greeted by Nathan and were asked if we meet looking for anything specific. He showed us to the recliners and told us something about their different types by our concerns and needs. We went back and forth looking and sitting and trying. There was a large selection in a variety of prices and functionality. Extended warranty was offered above the furniture warranty as an option. The delivery and set up was a straight fee no matter how much you ordered. Buying furniture with Hanks was a wonderful experience. They do not follow you around and pressure sell you, there is no hidden fees or free giveaways that end up costing you in the higher prices of the furniture. What you see on the price tag is what you pay. They were very friendly and helpful to find what you need or are looking for. We highly recommend. ask for Nathan.
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September 2023 by Chase Stauffer
Hanks was a decent place to buy a couch and the staff was helpful and friendly. Unfortunately, the couch we bought is rather poor quality. It is quite uncomfortable and broke poorly. We did contact hanks about it, however we are past any return date (1 year). We will be much more picky when choosing our living room furniture in the future. Our couch slouches in the center and pushes the sitter into the middle. In the future we will avoid purchasing a center split couch.
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September 2023 by Kammie Rinehart
We purchased a sofa, love seat, and recliner at Hanks and are very pleased with the quality of the furniture! Nathan did an outstanding job with helping answer any questions we had. I was impressed by his honesty and eagerness to move any end table we wanted across the store to see what it looked like with the furniture we purchased! He definitely made us feel welcomed and at ease with the knowledge he had on the different types of furniture Hanks has to offer!
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September 2023 by Amy Burrows
We had a great experience! Buckles is absolutely amazing. I told her my theme/vision she lead me to the perfect living room set. She made the whole process so easy. I highly recommend Hanks for their quality and selection! When you go don’t forget to ask for Buckles you will not regret it!!
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September 2023 by Kristy Ball
I brought my daughter in law in to purchase a new sofa and loveseat. Buckles was awesome! She made the whole process and financing super easy! Will definitely be back for a bedroom suit soon. And we will always ask for Buckles! She’s the best!
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September 2023 by Debbie Moss
Went to Hanks to look for a TV Stand and desk. My sales person was Buckles. The store is very large and amazing. It has all prices and quality of furniture your looking for. I found the desk I wanted and tv stand after having gone to several others stores in this area. I enjoyed my sales person Buckles so much that I went back to look around for more furniture and ended up buying a new dining room table and chairs. My experience with her and Hanks has been Great. If you go there be sure to ask for Buckles and she will take good care of you.
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September 2023 by s n d
Had a excellent sleep demonstration by Sherman O'Neal, he came up and helped us with which mattress would better help our sleep style and we walked out with a king size floor mattress that fit perfect! Thank you and we definitely will be back !
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May 2023 by creek sitter
Stopped here looking for a decent couch. Ended up buying one. Had what I wanted. Which was any color other than shades of brown,grey or white which seems to be what every couch is colored nowadays. Furniture seems to be of higher quality. Sales people were friendly and knowledgeable.
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March 2023 by Rob H
Don't go in here unless you have time to stay a while, because you'll always see something you'll like then over there there's something else you gotta see then again over there and then again over there! You can spend all day here. We ended up buying a sofa, love seat, a gliding rocker and 2 end tables and a coffee table. And was given a good deal on the price and sales tax paid.
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December 2022 by Karen Weimer
My family purchased living room furniture earlier this year from Hank's.We paid extra for the warranty. The recliners stopped functioning. We reported this to them in early October.They have one excuse after another why the problem hasn't been corrected. Our furniture remains broken.
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November 2022 by Jean Jones
I had an amazing opportunity to meet Kim and she was so loving, with respect and will to help. I would recommend Hank to anyone.
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September 2022 by Steven H
They will work with you and help you find just what you're looking for. Huge selection of furniture for the whole house. Quite a few different finance options and layaway. I put 2 dressers on layaway I don't like to finance because of the high interest rate. Layaway is the better way to go if you can Wait to get your purchase.
