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April 2024 by Chelsea Horton
Ordered an arrangement online. The order was accepted and paid for, when arriving to get the order. The shop was closed. Called multiple times to get ahold of someone and was hung up or sent to voicemail. Was finally able to get through to someone and they said they never received the order and they weren’t in today because of the storm. It rained. Don’t recommend ordering from this business.
Oh and to top it off, they didn’t even offer a refund.
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February 2024 by Mike Stewart
Ordered a teddy bear and flowers for valentines. Got the flowers, not the bear. When I called, they said bear was never part of the deal. $125 for small bouquet delivered. Not happy with that, but love the flowers.
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May 2023 by Thao Nguyen
I love this floral boutique, they have the most most beautiful arrangements!! 1000% recommend!
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June 2022 by Azucena Cambranez
Horrible Customer Service. I hate to even waste my time and write this review.
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March 2022 by Jonathan Carlson
Master quality and craftsmanship! Due to conflicting work schedules I couldn't see my wife on her birthday, was sick so I ordered on their website. They waited till after my wife started work after 3 to deliver, very considerate. 100% recommend, I'll never go anywhere else from now on!
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September 2021 by Gary Blan
They do not answer their phone, very difficult to get delivery, not customer friendly. Even ask me to pick up arrangement customer had paid for delivery charge.
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July 2021 by Toni Kula Eastman
Do not recommend at all. Spent 88.25 on a bouquet of flowers and it was never delivered. I left messages, no one responded to my calls after my card was charged. I ordered for them for my aunt in hospital with cancer. Disgraceful to take my money and not give any kind of product.
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June 2021 by Tonia Eastman
Ordered flowers for my aunt who was in the hospital in Fort Smith online as I live out of state. I set order to be delivered on the 9th. It wasn't delivered. I have left messages about being charged $88 and change for a bouquet that was never delivered. So far haven't received a call back. Ridiculous! I want my money back!
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February 2021 by Irene Welch
I ordered the Newborn Baby Boy floral arrangement w/ ballon & stuffed teddy bear that is on their website with a congratulations, he’s beautiful card. What was delivered was a arrangement of mostly filler, nothing like what I ordered without the ballon and with a card that said, happy Valentines, love Sami. I called and was first offered a $5 refund since they were out of helium but wasn’t told that when I placed the order via phone call & the cost of adding the ballon is more than that, second offer was $25 off but after telling her the floral arrangement was mainly filler and after many phones calls, (kept hanging up & saying the call was disconnected) was told I would receive a full refund in thirty minutes. I haven’t received it yet but it may take a day or two to be refunded to my account. I was told the flowers I ordered and paid for doesn’t mean I would get that and they just got fifty boxes of flowers in. Very unprofessional and terrible customer service. I wish I could post the pictures of what I ordered and what was delivered.
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January 2021 by Carey Steger
Karen has always designed beautiful creations for my family members in Ft. Smith. She is very helpful and attends to every detail. Highly recommend!
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March 2020 by Mark Lamb
Awesome place to go "GUYS", so go get your lady some flowers!
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April 2019 by Cyntheia Harrison
Florist very friendly only reason I didn't say much in her shop. Plus there would not have been enough time to have her fix the mistakes. I was extremely disappointed with what I had ordered and what I actually received. Even down to the wristlet that I picked out when I placed my order for this corsage was not the one used. Flowers for corsage were not as discussed nor were any of the requested colors. It was nothing as I ordered. First thought was of those "nailed it" memes...that's how disappointed I was with what I received...
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January 2019 by Jennifer Sabatucci
I was wanting not the typical wrist corsage. I told them what I wanted and they made it happen. My daughter loved it!
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June 2018 by Friends of the Heritage Horse
I needed a last minute arrangement DELIVERED ASAP - Karen was EXTREMELY helpful! Maila Coleman
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November 2017 by Derek B.
Underwhelming based on the picture my mother posted to FB. The flower arrangement I considered from FTD.com would have been bigger, nicer, cheaper, and free delivery.
