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October 2023 by Stacy W
This company is horrible. I called 6 times since Thursday and today is Tuesday and my pet is now out of medication and they will not call me back: they are rude and hateful. They tell u they will call you back in 20 minutes then an hour then the next day and no one ever calls me back. The dog is already been to the vet clearly because he is having medical issues and\nNow out of medication bv this vet will not call me back. Do not use this company at all. They have hung up on me almost every time that I have called. Horrible horrible and\nOnly rated one star bc the option for no stars isn’t there
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June 2023 by Sofia Guiterrez
Staff are friendly
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February 2023 by Mia Le
Nice knows
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January 2023 by Clarice M.
They seem really good and they fit my dog in at the last minute around Thanksgiving; which thrilled me since I planned a spontaneous plane trip. Our dog seemed happy when we picked him up. We will definitely give them another try. THANK YOU!
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December 2022 by Kaitlyn Speck
We have been loyal clients for 10+ years. Today, I took one of our dogs in for a dental cleaning, which included an x-Ray, antibiotics, pain injection, and one extraction. It was over $500. Last month, when we picked them up from boarding, we waited nearly an hour for somebody to show up. Their service has consistently gone downhill since Terri left and their prices (which were already outrageous) have gone up. We will never return.
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October 2022 by Justin Jones
They are all amazing there! My husky loves them all! She pulls like crazy to get in there. Your pets are in great hands!
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July 2022 by Tiffany Hendrickson
Boarded our little puppy while we were on vacation, she was well taken care of and they were great about contacting me when needed regarding any issues.
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June 2022 by Jamin Cox
People are friendly and they are good with the animals. My issue is the cost. We went in because our dog had an accident on the floor and had been rubbing her ears on the furniture like they itched. The vet did a physical evaluation and said he couldn't find anything wrong. Without discussion of money, he gave her an injection for $120 and sent us out with two medications (~$60). On top of the visit fee and the fecal inspection we are out almost $300 without any diagnosis of any issue. Left feeling confused and taken advantage of.
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June 2022 by victus art
Very fast service for both emergencies and getting my pups shots. Great place!
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February 2022 by Deborah Johnson
This place used to be amazing. The workers were competent and kept their word. We have boarded our Great Dane there many times, and have never had an issue with FHPH OR any other place we have used, and have never had bad reports about our baby, or issues with staff. But. A couple months back I was asked to start clearly labeling all of her stuff, and was told it was because they had several new employees, who were having trouble remembering procedures. And came home a couple of times without everything I had sent. However, herein lies my reason to decide to leave a review. This last time I boarded, I was clear up front about when we would be coming back, told that late Saturday was fine…. But when my husband pulled up at the 5:30 pickup time, and arrived to an empty, open vet clinic, with no human anywhere around. He walked around and called “helloooooo.” Nothing. Nothing aside from some shuffling sounds in an office. he could’ve easily gotten to anyone’s pet, if he wanted to. (So. FYI if you choose to board there.) Chalked it up to a mistaken door left unlocked. So, I came back at 2 of their other weekend pickup times, to find zero people there. Then, when we went back on the next Monday, they tried to charge me and blame ME for not prepaying, when they asked for zero prepayment at the time of drop off. When we refused to pay for the extra day, they very quickly and suddenly came up with a story about my dog refusing to get back in the cage when she was told, and suddenly she is both stubborn and aggressive, with ZERO other reports of such. Interesting. Never, ever a report before. EVER. Not to mention, they said they couldn’t board her anymore Bc of her size, which had also never been mentioned, but encouraged me to keep using them for treatment and veterinarian maintenance…a week after I paid less than half the amount of money for exact MEDICAL treatment and quality, elsewhere. Boarding is priced well…but shots and boosters are around double what most other places charge. When I inquired about why THAT was, the girl said, verbatim: “I mean. I know it’s much, much more than other places charge, but we live near Fianna and people will pay it.” And, maybe he was right. Maybe my dog suddenly had a personality change for no reason whatsoever, but either way, he refused to even come out and speak with us about it at the clinic, when he had plenty of opportunity. Forced his helpers to relay all of his excuses. Didn’t mind to leave my husband waiting, though, before deciding he couldn’t come enforce his own decisions. And his poor workers were so apologetic and also said they thought it was asinine of him, too, but “we just work here.” So. Nah. There are much better places for both you and your furbaby’s time, when even the employees are apologizing on behalf of the veterinarian, for more than one issue. I expect the response will now be a change of request…from keeping my girl’s vet business there, to them now being glad that I found another solution. But please. Price around before you decide it’s the best place for medicine.
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January 2022 by Teresa Speck
We have been going to Dr. brunck for 21 years. He is an outstanding vet and cares about our pets. I highly recommend him.
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December 2021 by Debbie Griffin Bandimere
BUYER BEWARE!!!! Former longtime customer here but no longer…. #1…they got rid of their very best girl ?? #2…they charge waaaay too much #3…they used to personally answer the phone…now it’s a recording with no customer service #4…current girl was very rude to me when when I called today ??? #5…they did not try to help me when I called with a specific question today GO ELSEWHERE!!! I am for sure!!!!!
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December 2021 by Shanna Colbert
They have always been helpful and kind. My pets are excited to be there and not trying to run and hide. It is appreciated.
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October 2021 by Tony Almeida
Everyone was great. You should look them up. Colby had a great time there
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October 2021 by VAinAR
Tipper and Hunter-Baloo are very happy to stay at Fianna Hills, this was not the case at other boarding suites. Thanks Fianna Hills Vet for making their first visit do happy. Virgina S.
