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January 2024 by Robert Honaker Jr
Quickly got parked, shopped & Customer Service was great, very friendly!
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October 2023 by paul mclure
Only place in town to get coconut macaroons
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September 2023 by Mr. Shane
Was half-greeted by cashier, she proceeded to drop my items after bagging, doesn't apologize and then continued to laugh and joke with the next customer. Not saying any more words to me even after I said thank you and have a nice day. Completely ignored me. Rude.9/16 11am
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September 2022 by Justin Fairfield
My day started like any other day. Woke up, brushed my tooth, and emptied my colostomy bag. After adding that to my compost pile I realized I was in need of the General. Not the car insurance guy that Shaq is friends with. No sir. The DOLLAR General. Parking was sparse as there was a car meet in the parking lot. No worries. Just get it fixed next time. Unacceptable! I really like candy. Anyway. I waded ankle-deep through used needles just to make it to the frozen food aisle. Hungry man meals aren't what they used to be. Employees seemed to be carrying on hour-long conversations and kept giving me the "one second" finger with scowls on their faces. Left what I had there on the counter and walked out.
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August 2022 by Sarah
The employees are very rude and act like you are not even there. They have very poor customer service. They hardly ever have anything. They were out of tons of things. Empty shelves. The old woman is the only nice worker there. Its sad that she works at that dollar general and not one that has more nice and patient employees. I would not recommend this store to any one. The employees are just awful.
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August 2022 by Gregory Johnston
This store is trash. There's people waiting outside and they won't open the doors because people didn't do their job and pull penny items the day prior. She came outside lying saying the system is down and called other people to come in and then pull the items. The store opens at 8 am not 9, not 10 this is wrong. We will all be calling corporate.
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May 2022 by keirston ireland mcgill
If I could give less then one star I would. This place is DISGUSTING. This is the third time I have been in here and it is the same every time. As the employees are on their phones talking to their friends, the store is an absolute cluttered and dirty place. This needs new management and a new staff completely. Even the hand basket had a such a thick layer of dirt inside of it.
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May 2022 by Nathan Thompson
Worst dollar general i've ever been to, they act like you don't exist, my advice is to take a course in customer service
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March 2022 by Ginger Crader
I don't know how this DG location ever gets any rating higher than one star. Those reviews must be from a friend of a friend to keep the reviews from being minus one star. The LAST time I had to drop in there I was so disgusted and aggravated I'll never use that location again! The merchandise was just disastrous chaos. The isles were so full you could hardly walk thru to shop, and then there was Mercado's stacked in front of product that I needed. I tried, but I had to put my merchandise back and walked out!!! I don't know how anyone can shop there. And not to mention the store was also dirty. The floor was filthy right upon entering the store. - 1 *️⃣
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February 2022 by Jay Barrow
Terrible customer service. And let's talk about Alexis who is the manager. While I was asking her question at the checkout she was sitting there texting on her phone and when I asked her where an item was she said I don't know if we have that or not and went back to texting on her phone. I just think with her being the manager she would have tried to help me find the item. Even if she wasn't the manager and just an employee she should have helped me find the item or told me no sir we do not carry that I apologize. So when you go to the Dollar general be sure and say hello to Alexis and remind her that she needs to work on her customer service. This isn't the only occasion where she has been rude, there have been two separate events other than this where she is just been flat out rude. Alexis I'm telling you you need to work on your customer service because you're not pretty number one and number two you have terrible customer service. So quit acting like youre so hott you don't have to help customers. I have never had any other problems with any of the em.ployees there and they have all been friendly. I just expect more out of a store manager
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January 2022 by Melissa Bonar
The individual prices being rung up are not visible on the card reader and neither can you see the prices on the dim, archaic register facing away! So your total is a surprise, and you have no idea how much each item cost until AFTER you pay. Then you finally see the individual prices!
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October 2021 by Shelley Ford
This store needs a major re-haul. They need to get temporary night stalkers to remove all he carts out of the isles. It’s a mess! How the Manager or his/her higher ups can’t see what’s going on is beyond comprehension. It is truly dangerous for shoppers and employees in this mess. The only person I see working is the elderly woman.
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September 2021 by ed smith
Normally we use the VB Pointer Trail DG, which is outstanding. The Phoenix Ave DG IS HORRIBLE. I’ve only been there a few times over the past year or so but each &every time the isles are clogged with the items they haven’t stocked. Today I had to squeeze sideways to even get in front door & few more times to shop. 1 cashier several people in line, after finish shopping still several people in line w/ several more behind me. I asked the other employee why not help check some of us out she said had to check in Coke delivery guy, she’s busy but didn’t know how to do it so kept interrupting THE ONLY CASHIER w/ questions. Meanwhile the 8 or so people in line wait while watching a customer having difficulty checking out-Line keeps growing-everyone is talking about how the place is always nasty and never any help. Definitely the worst Dollar General I’ve ever been in but on the other hand I’m comparing it to the best Dollar General store I’ve ever been in, the one in Van Buren.
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September 2021 by Candice Shepherd
I'm loving this store. The staff are very friendly and helpful. They are awesome!
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April 2021 by Audri Jalaliddin
I like this one...unlike the other ones, there are no boxes all over the floor on EVERY ISLE. But the cashier is usually not at the register if shes not checking someone out, she's unboxing so you kinda gotta wait or find someone to notice you at the register. Friendly enough but you can tell they're a lil busy/preoccupied when you ask to be checked out. Not their fault. They have like 5 jobs to do as a cashier but I'm normally in and out and I love their seasonal isles