Dillard's Inc., one of the nation's largest fashion retailers, focuses on delivering style, service, and value to its shoppers. The Dillard's store location at Central Mall in Fort Smith, Arkansas, offers a broad selection of merchandise from national and exclusive brand sources. Customers can find a wide range of clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home selections. The store's staff is known for their professionalism and helpfulness. Mahleek Fletcher-Baugh, a Tailored Specialist in the men's area, provided excellent assistance in selecting a carry-on luggage item, sharing his own travel experience. Emerald, a sales associate in the petite department, was praised for her help in finding outfits for a wedding. Another associate, Jenny, a manager, was described as extremely professional, knowledgeable, and friendly, going above and beyond to resolve a customer's issue. The customer service team, including Kelly, also received positive feedback. Customers appreciate the welcoming atmosphere at Dillard's, where clerks are available for assistance but also allow shoppers to enjoy their experience. With its wide range of merchandise and exceptional customer service, Dillard's continues to be a popular destination for fashion-conscious shoppers.
Beverly almost insists on purchasing clothing that we want to last from Dillard's Department Store. It costs more she says, but the clothing wears better and lasts. I differ to her logic on this one.
December 2023
Friendly employees, clean store and has a free parking garage
November 2023
Most wonderful staff in make-up, fragrances & boys department! There are none friendlier, more helpful or happy.
