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January 2024 by Renee Flesher
BIGGEST HASSLEThey may have a lot of stuff but their return policy is garbage. Bought a hoodie for my daughter, too big went to get cash back so she could get what she wanted…. Tags intact, receipt in hand… purchased 2 weeks ago…. Maam you can insert a card and your refund will be processed in 3-5 days doesnt have to be the card you paid with any card will work. Uhhhh NO…. I will take cash back. “We don’t do cash back” So I had to accept their refund on my card, and go get my daughter cash so she can get what she wants as I am not making her wait on them to spend her Christmas money. Not her fault they didnt get any women’s carhartt hoodies in the store so stepmom got her a mens because it was the color she asked for.So unless you are 100% sure that what you are buying is what you need, save yourself the hassle.
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December 2023 by Zachary Hensley
Rude management and very unprofessional
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December 2023 by Emm Spitzer
Went in for a 30oz white Stanley and couldn’t find it. I asked the person up front (my receipt says her name is Alexus) and she said she’d search in the back. My girl came in CLUTCH and returned after a HUNT from the back with a box of NEW, FRESH STANLEY CUPS. AMEN SISTER!!
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August 2023 by matt g
Mark in the golf department was very helpful with my questions and concerns regarding the irons i recently had work done on them. He was very knowledgeable in the game of golf. highly recommend him for golf needs.
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June 2023 by David Sorg
I need to get one of my golf clubs re-gripped and the golf worker there was really helpful. He re-gripped my golf club very quickly in about 5 minutes. I think the nice young man was named Kaiden.
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December 2022 by Rebekah McKellip
Terrible line check out time. Just needed one small item and had to wait 20 mins in line. The cashiers were slow and had plenty of employees walking around making sure I didn't steal anything.
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December 2022 by Andrea Wyatt
The Ft.Smith store was very helpful. Would definitely go again.
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September 2022 by Ryan Mohammed
Tried three times to order a pair of shoes that states that its in stock online, only to have it cancelled.
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September 2022 by Steve Delassus
Found some deals, and they had plenty of stock.
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June 2022 by Bryan Hancock
One of the worst customer service experiences that I have ever had or seen. They would have sold me a $500 kayak until the attitude and lack of help influenced my decision to buy elsewhere.
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March 2022 by Lance Chance
Very Distraught need therapy after dealing with the bad customer service from assistant manager GRACE ERDELEN
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January 2022 by John Reeves
As you walk around the employees will look at you and run off. Pricing is pretty high too. Dont normally say this but you can find the same stuff pretty much anywhere for a lot less. Plus, they do not seem to want outdoor people to go here so I think Ill just keep on looking elsewhere.
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January 2022 by Zach Holder
The crew was awesome and super nice. Had a good selection of merchandise but prices were a little higher than the competition.
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January 2022 by MrJosh1378
Well they removed guns and ammo. Guess their getting out of that buisiness. Now not really a reason to go their anymore unless you need a basket ball or clothing which is overpriced
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October 2021 by Lisa Shaw-Soliz
I drive with Roadie and when I experience a few issues with the app and names and order numbers they were patient and very good to wait so that we can make sure we got the order to the customer thank you to all the employees you guys were great
