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February 2024 by Terry Dictson
Sales staff remembered us from previous visit where she had helped order online a book that was not in store. She again went above and beyond to help us use the gift card we had this time. Amazing customer service!
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January 2024 by Gary Dyke
Staff was very helpful
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January 2024 by Catchiest Shark
The new Harvest Blend drink is served at very hot temperatures and gave my hand burns just holding it and left a scar on my thumb
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January 2024 by Misty Jaromscak
I love this place. Reminds me of Hastings a little bit minus the option of being able to rent videos or video games. Huge selection of books, children toys, trinkets and more. Plus you can get coffee there as well.
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January 2024 by dank oyster po boy
Always a joy to shop here. But I must say that seeing the banned book section shocked me into depression at the state of the deterioration of freedoms that we all took for granted. Please please please stop electing morons.
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January 2024 by Gary Barnett
Books and more at good prices.
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January 2024 by Victoria Alvarado
At Books-A-Million you can find books in Spanish.
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January 2024 by Chris Lamb
Wonderful, especially for my fiance who is the best reader around!
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January 2024 by Deborah Parker
They have a really great assortment of not just books...but also games...treats....gifts and one of the most diverse calendar choices I have ever shopped for !.... And don't forget to stop by the coffee shop.. my personal favorite is the hot mocha.
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December 2023 by J M (JM)
Clean facility and very inviting.
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November 2023 by Tearie Wilkins
Enjoyed my visit to the Fort Smith Books-A-Million. Got help to find what I was looking for and enjoyed the coffee bar
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November 2023 by Satina Dooley
I love Books A Million and Joe Mugs! I needed a place to wait for people and I chose BAM and had a coffee while I waited. Everyone was so nice. Thank you
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September 2023 by Michael Fuller
Coffee and books. Staff always greets at the door and is happy to help you find something specific.
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August 2023 by Jennifer Burns
Decent selection for a box store. The price ends up being about the same as online places if you use your Millionaire Club coupons. The employees usually ignore you, which can be a good thing, except when you need help finding a book.
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August 2023 by Sara
This will be the last time I shop here. There was a sale sticker on one of my books. Instead of honoring their advertised price the person checking me out peeled the sticker off saying “well that shouldn’t be in there, the sale isn’t going anymore.” So I was basically tricked into paying more than advertised. Very poor customer service. I’ve shopped here for years. I guess some other book store closer to home will be getting my business from now on. This has throughly soured my experience.
