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August 2024 by Amie Kohler
Ashley at this branch is rude. I needed help unlocking my account and was passed around by different tellers. I will say the branch manager Suzanna ? was very helpful. Issue was resolved thanks to her. Ashley did not call to update me before they closed. I did not expect quick service but just an update to make sure I was not forgotten about before the weekend.
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March 2023 by Angel Night
The branch manager is a liar and a not a very nice word DO NOT use this place they do not know what they are doing and are basically threatening to "loose our tax return in the mail" after they closed our account without warning.
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February 2023 by High Intensity Athletics
Worse bank we have ever used! Suzanne is by one of the worse Bank managers I’ve ever dealt with and has messed up our account so much that our accounts could be closed out! Not to mention the amount of money we trusted them with and now this, I’m so done with dealing with it! Learn your job and don’t make excuses and tell me that they just threw you in there and it’s their fault you didn’t know! Take responsibility!
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December 2022 by Anonymous User
Where did all of the GOOD people go? Michelle, Beth, Chanda etc. If I could give this place a minus it would be that. The professionalism is non existent.I hope this Branch gets better soon.
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October 2022 by Horus Ra AmunRa
Smiles smiles and more smiles
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March 2022 by David Cranford
Best bank ever,great service and great employees would not go anywhere else been with them for years and will stay with them
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September 2020 by Edward Jeffrey
Nice bank, but some employees seem to not care about their job enough to genuinely help you with your questions and problems, reccomend they focus on customer satisfaction more and less on when their shift is going to end
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March 2020 by Alley Grant
Good bank, they are always very helpful. The staff is always welcoming! They seem a bit understaffed at times, but the wait isn't too long. One of the best Bank OZK branches to go to in the Fort Smith area!!! Keep up the great work over there ladies!!!
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March 2020 by Ryan Watts
Michelle, Chanda, and Beth are the best group of people in the banking business. They go out of their way to help me all the time. Best bank in town!
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November 2019 by RankedEz
Nice bank, but some employees seem to not care about their job enough to genuinely help you with your questions and problems, reccomend they focus on customer satisfaction more and less on when their shift is going to end
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October 2019 by Robert Rider
By far the worst branch I have been to.
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March 2019 by Linda Anderson
Friendly an gives information. Explains every thing an answers all questions.
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April 2015 by Peggy McDaniel
Friendly service is rare today, but not at Bank of the Ozarks. Every member of their team has been A+ in their professional courtesy and helpfulness. We are not just a number at our bank.
