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March 2024 by Brian Gillin
I ordered a bedroom set from this store a month ago. Everything was delivered except for a nightstand. I was assured it would be here no longer than two weeks. After the third week I came back to the store asking about the piece. I was greated by a salesman who asked if he could help, which i replied no thank you. He then became noticeably upset muttering something and stormed off. When I asked one of the managers at the desk what was happening they told me my salesman should've reached out to me and said give it another week. That week went by and I called in. Again was told my salesman should've reached out to me and wait another week. This was the fifth week and I canceled my order. Instead of helping me everyone just told me what should have happened. I can't help but feel like this store cares only about the sale and not the customer. Not only do I not recommend this store I strongly advise to shop elsewhere.
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March 2024 by Duane Hendershot
Very nice and friendly staff
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March 2024 by Danny Carter
The shop was very well decorated . The furniture was very nice . The folks all so friendly and eager to please . Enjoyed our time there and got a wonderful dining room table and chairs set . Very satisfied we get it in 2 days delivered to us. Thankyou again cant wait to get the set ?
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February 2024 by Glenda Woodard
Purchased furniture from Ashley. Salesman did a great job
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February 2024 by Mark Havlik
Friendly, did the right thing when it came down to the pricing.
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February 2024 by Shannon Salisbury
Great customer service with great selection and pricing!
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February 2024 by Georgia Moore
AWESOME sales staff!I've lived in 7 different states and by far best furniture store I've been in. NO PRESSURE! Just did their best to help me find what I was looking for. I'm not an easy sell.They explained everything and answered all my Questions and their suggestions were helpful. If you want the best go to Ashley's!
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February 2024 by Pj Conklin
Welcomed at the door. David worked to find the exact items to meet my description and Jessica worked miracles with the pricing.
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February 2024 by M Ault
Excellent store with the largest selection of high quality mattresses we've seen in Ft Smith. This was the sixth shop we visited and there were at least 3 brands here that weren't at the other mattress stores. We worked with two pleasant & helpful associates who showed us everything we knew we wanted to see and more. So glad we didn't give up for the day because we found out new mattress here!
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February 2024 by millie wall
Will Byars is the best ever! He sure is a great salesman. Such a bright man, will be back for more!
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February 2024 by David Gibbons
Will is an outstanding salesman. Excellent experience buying from this location.
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February 2024 by wennie smille
I like itSure made usa.
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February 2024 by Grim Dale
Lizzy did a great job helping us pick out furniture as well as assisting us with the transaction process.
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February 2024 by Jerry Luce
Excellent service from Colton
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February 2024 by Re Newberry
Great staff. Our sales person was friendly, informed and made the purchase very easy
