-
February 2024 by Sha' Russo-Bourland
Subject: Exceptional Service from Wolfpack Hearing ClinicI am writing this review with an overwhelming sense of gratitude for the outstanding service provided by Wolfpack Hearing Clinic, located in Fayetteville, AR. My experience with them, especially with Marla, has been nothing short of exceptional.Even though I have moved away to SLC, Utah, I encountered a problem with my hearing aids. They stopped working properly, and despite my efforts to find local assistance, I was unsuccessful. In my time of need, I reached out to Wolfpack Hearing Clinic, and I was pleasantly surprised by their willingness to help.Marla, from the clinic, went above and beyond to assist me. She guided me through the process of mailing my hearing aids back to them. The communication throughout was excellent, and I felt reassured that my concerns were being addressed with utmost care.To my delight, Wolfpack not only fixed my hearing aids promptly but also went the extra mile by including spare parts in the return shipment. This thoughtful gesture has provided me with peace of mind, knowing that I have backup components in case of any future issues.The dedication and professionalism exhibited by Wolfpack Hearing Clinic, particularly Marla, deserve high praise. I am extremely grateful for their exceptional service and would wholeheartedly recommend Wolfpack to anyone in need of top-notch hearing care.Thank you, Wolfpack Hearing Clinic, for going above and beyond to ensure the satisfaction of your customers.Sincerely,Sha' Russo
-
January 2024 by Joe Johnson
I have been visiting hearing providers for over 30 years and found a life-long partner with this place. Marla and Dustin are super caring individual's that go above and beyond to meet their clients needs. They work within the boundaries of your insurance coverage and have been able to offer options that my local ENT said were going to require an “out of pocket” expense. Quit searching elsewhere and join the Wolfpack!
-
January 2024 by Frank Bailey
On their day off, Doc and Marla came into their office to see what was wrong with my hearing aids. I had an important meeting the next day and had called in a panic.I had just put in new batteries from a large neighborhood store and there was no volume. Doc quickly put in new batteries and my aids worked perfectly. To be sure all was ok, they cleaned like it the wax from my ears.The next day I could hear, and the meeting was a success!That is just one example of why Wolfpack is the best.Frank Bailey
-
January 2024 by Lee Dark
Great experience... excellent service and caring people, highly recommend!
-
December 2023 by Calvin
I have had hearing issues for 30+ years and have been to many different hearing clinics. This was the best experience I have ever had. Friendly, exceptionally knowledgeable, and eminently helpful, they patiently worked with me as I trialed several different hearing aid brands. They have my highest recommendation.
-
December 2023 by Lee Esmond
After reading positive reviews, I took my 92-year-old mother to this place, seeking a second opinion. For years, she'd been under the care of a well-known audiologist through her ENT office. Despite spending over $4500 on hearing aids just a few years back, she always felt they didn't help much. Enter Dustin and his team. His hearing test was incredibly comprehensive. Astonishingly, he found out that her hearing aids had been set up for the wrong ears! Dustin was patient, understanding, and transparent with her. Turns out, she has top-of-the-line hearing aids, and he made them perfect for her needs. Now, she hears sounds she was missing out on and feels more involved in her surroundings. She feels genuinely cared for instead of just another elderly client. I'm deeply grateful for the exemplary service this team offers.
-
November 2023 by Fatimah ALRubaye
This is the best Ear Clinic you will ever go to! I had an emergency and the Front Desk lady was an angel. She is so kind and will try to meet your needs. She seriously loves her patients. The environment of the clinic is so cozy and you can tell you are in a literal WOLFPACK here. If you need a place to go, this is your place. Do not waste your time anywhere else! This clinic will meet all your needs while giving you the best service. I WISH I COULD RATE THIS PLACE MORE THAN 5 STARS!! They try to accommodate for all your needs and answer all your questions!!
-
October 2023 by Linda McKinney
Would highly recommend! Will go above and beyond your expectation.
-
October 2023 by Ben Jones
These folks will take great care of you. I highly recommend them to anyone with concerns or questions about their hearing.
-
September 2023 by De Ann Bright
A year or so ago I was referred to Wolfpack Hearing. They were at once welcoming, helpful, and especially thorough. I have been seeing them regularly now since then and they remain as professional as they did the first time I walked into the office. I could not recommend a hearing clinic more highly.
-
September 2023 by Todd Beeson
Wolfpack was so wonderful and professional. I was treated like family and was such a blessing how they went above and beyond not only to take care of me but to make sure my hearing was restored. I am home and hearing everything and I could not be happier. Thank you so very much and my the Lord bless your kindness and business.
-
August 2023 by Tim Loveless
This is hearing care done the way it is supposed to be! Dr. Dustin Richards is knowledgeable, thorough and caring. You will feel like you are the only patient he has. Marla is a wonderful ambassador for kindness and caring for patients. I needed hearing aid repair and reprogramming. The folks at Resound gave me the names of area clinics that handled their brand. I called each one and Wolfpack (Marla) was the only one that truly “wanted” to help. They have gone far above any care I’ve had. Dr. Richards did a full work up and programmed my hearing aids after they were quickly repaired. I’m hearing better than I have in years. Anyone who wants to hear better or has existing equipment in need of reset or repair should go to Wolfpack.
-
July 2023 by Rebekah Hardcastle
Great business!! The doctor did a great job with my ear impression for iem! Definitely check them out!!!
-
June 2023 by Ron Somers
Great place, great product, great people!
-
June 2023 by Kyle Montgomery
Great customer service and care. I had a difficult wax blockage in my ear that my primary physician could not flush out. I was referred to ENT but could not get in for a few weeks. The blockage was causing pain and hearing loss. I found Wolfpack online, and they were able to fit me in immediately. They got my ear open with great care to protect my eardrum. I also learned they work closely with an ENT for cases that need elevated to that level.
