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February 2024 by Sam Thomas
Did a great job neutering my cat. Very professional business.
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January 2024 by Christina Bell
I recently moved to the area and I was referred by a friend! I’m so glad I took her advice. I was able to get in very fast! They were very friendly and thorough and didn’t charge me for things I didn’t need. I was very impressed by their website & Facebook page and felt like I knew them before I even arrived. Mercy & Grace were please too! They seemed less anxious than their past vet visits. Will definitely be sticking with West Oaks! 5 stars!!
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November 2023 by Anna Reamer
As always, I’m highly impressed. In and out in less than 30 mins.
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November 2023 by Alex S
My husband and I brought our dog here for his first visit, it was high anxiety day for the dog and for us dog due to past vet visits at other places but the staff there were so friendly and awesome! theymade us feel extremely welcomed and talked us through everything that was going to happen, best part was that they didn't push us into buying unnecessary things that we did not need at the moment.
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November 2023 by Milo
The staff here were super friendly! This was my first time going here with my dog and the paperwork process was quick and easy.I have a slightly anxious husky and they took him to the back for all of his shots that he was due on and said he did very well! After going to the back and returning, he seemed a lot more at ease too so I know they were very good with him. The vet was very friendly and patient with any questions we had and had no problem explaining things to us. Everything was also very affordable which was definitely a little added bonus!
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November 2023 by Tyler Kelly
The absolute best vets we have encountered. All the ladies are super nice and actually care about their jobs and the people and pets they get to encounter. Our dogs, Topanga and Juno, LOVE going to daycare here. The vets are also top notch and always answer all of our questions and concerns. I wouldn’t trust anyone else with our dog’s care.
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October 2023 by Teresa Ludlow
Please be aware that this veterinary clinic does not have an after hours answering service. I took my dog to be neutered. The pick up window was between 4:30 to 5:15 and they close for the day at 5:30. When my dog had a problem, I tried to call them. No answer on any of their phone numbers I found online. I emailed them by replying to their email. Then I went to Facebook messenger to contact them. At that point I called Weddington Animal Hospital and they were very helpful. As of 9:30 this morning, I had not even heard back from them yet so I called to verify that they had no answering service. The lady on the phone told me that they are small so they don’t use them. I never even thought to ask about an after hours number. But maybe they shouldn’t perform surgeries without a better level of follow up. My dog does seem to be better now but since I’m not a vet, having access to the one I had trusted could have solved this entire issue.
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October 2023 by Hey
Rudest people I have ever encountered in my life! I am not joking! The people at the desk know nothing about customer service. The blonde lady vet was so rude I was scared she was going to do something bad to my cat in the back!! I took my cat and left!!! I was scared!!! Do not take your pet to these rude people!! There are really good vets in this area to settle for this.
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October 2023 by Laura Carr
Very fast and efficient. Took care of my last best friend for his life span, and was there for his final goodbye. My new best friend is my in very good hands. ?
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August 2023 by Kenny Nelson
This place is wonderful for any type of needs for your pet! The staff is wonderful, and the two veterinarians are wonderful! I would recommend this place to anybody!
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April 2023 by Jake Ladue
Absolutely amazing experience! Treated me and our Irish Wolfhound as if we were family! Extremely knowledgeable in large breed dogs and the care needed for them. I wouldn’t trust our furry family member to anyone else. Highly recommend!
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April 2023 by Vanessa Salto
Extremely satisfied and impressed with West Oaks Animal HospitalThe doc has always done a fantastic job with Otto, Azula, and the puppies! But today was so different.. our little momma worried me this morning when I found a nasty rash on her belly. I was very anxious and left the vet unsatisfied and very worried. After contacting the hospital privately about my concerns, the doc made it an effort to reach out personally, apologize(which is very respectful) comfort, and reassure me over his diagnosis and treatment plan for Azula. When I returned for the medication, he personally made an effort to speak to me and displayed a great amount of passion for his veterinary care and customer satisfaction. This is a great business and I will continue to recommend them to any new pet owners or anyone looking for an affordable veterinary hospital with a great Doc and staff in charge
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February 2023 by Alexis Walker
Word of advice to the front desk ladies not to snicker at clients when they are in distress over their sick animal. Asked for a different medication because the first one did not clear my dog’s symptoms and the lady over the phone literally laughed at me. They misdiagnosed my dog and gave me medications that did not work. $200 down the drain and they wanted to charge me another $300 to figure out the problem further? For a X-Ray? Not trusting my money further for insufficient care. Plus, got an ultrasound for much, MUCH cheaper elsewhere that actually helped my pet. Do not go here if you want the best interest of your animal or good customer service/basic human decency.
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February 2023 by Zach Pounders
Great staff and accommodating scheduling. My dog was abruptly ill, and West Oaks got us right in to discover something needed immediate care.
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January 2023 by Randi Edwards
I bring both of my mini schnauzer babies to this clinic and it is absolutely the best veterinarian clinic I have ever used. The staff has always been extremely polite and informative towards me and loving & caring towards my dogs.
