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March 2024 by M Sutfin
Notified of issue and within short period of time problem had been fixed!
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February 2024 by Josiah Dorrlacombe
When I had an issue with my refrigerator Jeris in the office communicated with me clearly and was accommodating to my schedule. When William and andrew with the maintenance department arrived they were polite and very efficient. My issue was resolved same day 10/10 service.
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February 2024 by Erin Nolen
Watermark has been the best apartment community I have been a part of. The staff are very personal and learn your name quickly. They host community events regularly and have very efficient maintenance. I’m so glad I found Watermark!
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February 2024 by camille yawn
The best place to live! Such an ideal location (can walk anywhere!) while being super cozy & homey. The staff is so kind and makes you feel cared for & safe. 10/10 recommend
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January 2024 by Lauren Hocamp
The staff here are incredible and always make you feel at home! Best place to live in Fayetteville!
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December 2023 by Megan Domingues
Update: After reaching out multiple times, I was called back, with all of my questions thoroughly answered.
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June 2023 by Nicole Mason
We have lived here for nearly a year now. We love it here - the staff is amazing and the apartment is beautiful. If you’re moving here and live near the pool, something to keep in mind is in the summer they start playing music (pretty much always classic rock with commercial breaks which are louder than the music) at 10am-6pm or 7pm, so if you want to work or relax on your balcony you’ll have that issue to worry about. I personally think it’s unnecessary to play music that early especially on a weekday. Another thing is they installed incredibly bright lights outside of our apartment and we had to get blackout curtains because it was keeping us up at night. We’ve mentioned this to the apartment staff, but it seems to be out of their control and is the decision of higher management. They said they were looking into a fix, but it’s been at least 6 months. We no longer go out on our balcony at night due to the bugs the light attracts. Otherwise we love it here - Sydney, Jeris, and Emma are wonderful - but the reasons noted are why we give it 4/5 stars.
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December 2022 by Kim
We have lived here for over a year now. First time living in an apartment in over 30 years of home ownership.We absolutely love living here. The apartments are amazing in every aspect. But the biggest advantage is the apartment staff. They are so caring, personable and truly care about their residents.We recently had an issue with our building (which was an act of nature) the only thing the staff here cared about was our comfort and well being. They went way beyond their call of duty to see that we were taken care of and comfortable.Not only is this a beautiful place to live, it this is the exceptional staff that makes Watermark at Steel Crossing such a special place.
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April 2022 by Jeff Munch
Bre Karnes is an exceptional Property Manager at Watermark apartments, She works hard to help out when an issue arrises, she is always couteous and polite to me, she has made living here an exceptional experience. Thank you Bre
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April 2022 by Natalie Johnson
They staff is super friendly and helpful! The apartments are updated. The amenities are also great: pool, exercise space, and dog park!! We love it here!! 10/10 recommend!
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April 2022 by Charlotte Davidson
We have lived here for 3 years now. We love our apartment. The staff is friendly yet professional and very helpful. Last Friday afternoon late, Jayme from maintenance really helped us out. That morning our cats had knocked my husband's Apple airpod case off the island. We found one airpod between the refrigerator and cabinet. The other one was missing. Jayme came and pulled the referigerator out, but no airpod. He did find it for us under the bottom drawer of the oven. Great service!!!
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March 2022 by Alex Franklin
We have lived at Watermark for about 1.5 years. Such a phenomenal place to live with great amenities and a friendly neighborhood community.A few people I would like to highlight that make living here so easy:Jeris works in the front office and he is extremely great. He will ensure that if you need anything, it will get done. He is a friend to everyone and is a true friend in our community.We would really like to highlight Ethan on the maintenance team for his friendliness, quick responsiveness, and superb work. We have had a few things come up in our apartment over the last few weeks and he is always super quick to fix any problems we have. It is SUPER appreciated.If you are looking for a great place to live, Watermark is definitely the place for you!
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March 2022 by Meredith Sokora
I absolutely love living here! The apartment was super clean (I mean spotless!) when I moved in (unlike some apartments that still have dings and cracks in the walls), the amenities are perfect! The pool is a great place to hang out with friends, the workout area is always clean and has a little bit for everyone! It’s walking distance from Walmart and target and away from the college crowds! 10/10 absolutely recommend!
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March 2022 by Cameron Crockett
I have lived here for almost 2 years now while going to school at the U of A. This place is awesome! It’s just far enough away from the craziness towards campus and close enough for you to become part of the crazy if you’d like! The staff are always very friendly and happy to help with anything. Maintenance is also very friendly and timely in getting any repair done that’s needed. I’ve really enjoyed my experience here so far and have loved my apartment!
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March 2022 by Brian Phillips
While researching places to live for an upcoming relocation, Watermark stood out due to amenities and reviews. I filled out an inquiry on their website twice with no responses or attempts at contacting me. I figured their online system might be glitchy - so I called them.After a conversation with an employee, I was informed that I would receive an email with the requested information by the end of the day. Never got one.Called back a few days later explaining that I had not received this email with requested information and apartment availability. I was again informed that I would be receiving an email within 20 minutes or so. Never got one again. Checked all folders, didn't go to junk or anything.Will no longer consider living here due to the complete lack of competence. Unbelievable! I can't imagine what it's like after signing a lease!
