Walgreens, a popular pharmacy chain, has received mixed reviews from customers. The pharmacist, Bill, is praised for his exceptional technique, informative approach, and proactive communication about potential side effects when administering a COVID-19 shot. Customers have had positive experiences with the pharmacy staff, who are described as amazing, knowledgeable, and going above and beyond to help. However, some customers have faced challenges with the pharmacy's computer system and hold times. One customer struggled with the automated system, calling multiple times before their request was understood, and then had to wait 25 minutes on hold before the call was ended. This customer expressed frustration and requested for the computer system to be more efficient. Overall, Walgreens customers have had a range of experiences, with the pharmacy staff often receiving high praise, but the technological aspects of the business needing improvement to provide a more seamless customer experience.
I would give a zero star if possible. Shittiest run pharmacy in Fayetteville. Lost me as a customer. Took 3 days to fill an in-stock item. Called ahead on the 3rd day and they still didn’t have it filled. Asked to give them an hour. Came back 3 hours later and still not filled
November 2024
I experienced borderline verbal harassment from a manager named Sarah at this location. She was incredibly rude and aggressive. I do not recommend this location for anyone, for any need.
November 2024
If I could rate 0/5 stars I would. Sarah the shift manager was not helpful and incredibly rude when I asked for assistance. She used foul and aggressive language when speaking to me. She definitely needs to not be employed there any longer.
