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January 2024 by Iggy Slayton
This place STINKS of incompetence. God forbid you ever have to pick up a prescription and there’s somebody in line ahead of u. Go ahead and add 15 minutes per person in line. Not exaggerating. They also treat you like an idiot any time they tell u anythint. I would give this place negative stars if I could. Figure it out.
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January 2024 by Vicki Anderson
Girl on register at photo. Got in line when I set my things on counter she waived me toward other register. I said excuse me and she said other register. Had to stand in line again. So very rude of her.
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December 2023 by Caitlyn
TERRIBLE SERVICE. I stood at the pharmacy for over 30 mins sick and waiting for a Covid/Flu Test. Everyone was in the back laughing & joking. I ended up buying a test to do myself. What a joke.
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October 2023 by Jerry B.
Ruby the pharmacist on Wedington Ave in Fayetteville AR, is great. Wonderful, personable staff. They answer all your questions and walk you through the Covid 19 and Senior Flu shots. Plus i didn't feel a thing at the time from the shots or later.
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August 2023 by Michelle Miner
DO NOT USE THIS PHARMACY.SAVE YOURSELF THE MASSIVE HEADACHE.The head pharmacist, Ruby, was very demeaning and discriminating concerning constant insurance issues ON THEIR END. My insurance care provider has personally updated the system several times over and they OWE ME A REFUND that has not had any attempt to be resolved. They have a revolving door of pharmacy techs and apparently don't do any customer service training. The compassion training was skipped on this store and even in directly communicating with my insurance, my rep expressed she "wasnt a very nice person"This is concerning my sons medication that hes been taking with these specific insurances for almost a year now . Previously they had "deleted" the information to my insurance entirely and my care coordinator had to confirm and resupply-- Which is for naut because apparently a little over a month and they forget!The human wifh the Jiji tattoo has been wonderful and patient, but honestly-- still not worth the wasted time and energy.As a person with an autoimmune disorder who is ND-- dont make yourself sick- just choose a different pharmacy.Trust me, I kept the receipts! Thank goodness for arkansas law on public space recordings.
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June 2023 by Erin
Jacob in the pharmacy is the most helpful employee I’ve ever interacted with. Definitely recommend this pharmacy, especially with workers like him.
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February 2023 by Sarah B.
This is the worst pharmacy I have ever seen. Completely rude on the phone, got hung up on several times while waiting to speak to the pharmacist. Then went to the drive thru arrived at 1:15pm and waited in line only to finally get up to the window at 1:29 pm and the girl looked me dead in the face and put up the pharmacist not n duty sign and went to lunch. So much for taking care of the customer. I understand people want to go to lunch but I had already been waiting for 15 minutes to pick up my elderly mothers prescriptions. Ridiculous.
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January 2023 by Ashley Holley
The pharmacy is so unorganized! I scheduled a Covid/flu test online & I got the confirmation email but I called beforehand anyway to make sure they were expecting me due to past bad experiences. I was told the pharmacist on duty at my scheduled time couldn’t perform the test. So I went at a later time as instructed when another pharmacist would be there. Big surprise, I show up & got the run around ; they had to renter all my info that I’d already given online. I ended up standing at the counter while the staff went back n forth for 15 min trying to figure it out. Then was told to sit & wait for another 10 min. Then taken to a room to sit & wait again. The staff are nice enough but idk why it’s so unorganized & time consuming. I tried to be prepared by calling ahead to RE-confirm my email confirmation of the appt, & STILL got the run around. I’ve been here about 40 min now & still haven’t gotten my test administered.
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January 2023 by A G
The pharmacy is so unorganized! I scheduled a Covid/flu test online & I got the confirmation email but I called beforehand anyway to make sure they were expecting me due to past bad experiences. I was told the pharmacist on duty at my scheduled time couldn’t perform the test. So I went at a later time as instructed when another pharmacist would be there. Big surprise, I show up & got the run around ; they had to renter all my info that I’d already given online. I ended up standing at the counter while the staff went back n forth for 15 min trying to figure it out. Then was told to sit & wait for another 10 min. Then taken to a room to sit & wait again. The staff are nice enough but idk why it’s so unorganized & time consuming. I tried to be prepared by calling ahead to RE-confirm my email confirmation of the appt, & STILL got the run around. I’ve been here about 40 min now & still haven’t gotten my test administered.
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November 2022 by Molly Fila
45 minutes. That's how long I had to wait in line to get my medicine. I would have left if I didn't need it that day.Oh ya, and I called 2 times that day to check on my prescription and was on hold for 15 minutes each time and finally gave up when no one ever picked up.That's the day I decided I'm switching pharmacies.
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October 2022 by Lauren Dalton
There was one item I needed that the store was out of, but an employee (not sure if manager) seemed more than happy to help me find a replacement item and save me time. She worked with a sense of urgency and consideration. The store was clean and staff was friendly. Good product options.
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October 2022 by Peter Thomas Libby
The store is usually not very busy in the evening time after 7:00pm. The store is always stocked and the shelves aren't bare. The staff is friendly and helpful however this location won't price match their own prices that are shown in the app. Kind of weird in my opinion. I would think Walgreens would match their own prices shown in the app.
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September 2022 by Peter Libby
The store is usually not very busy in the evening time after 7:00pm. The store is always stocked and the shelves aren't bare. The staff is friendly and helpful however this location won't price match their own prices that are shown in the app. Kind of weird in my opinion. I would think Walgreens would match their own prices shown in the app.
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September 2022 by martineze123
The worst pharmacy ever! No text sent! Last time I had to wait almost 2 hours to get a prescription filled. Today, I went and dropped my prescription. They said that I would receive a text. NEVER got one! The pharmacy hours on the website shows pharmacy open until 9pm. I was surprised to find out the pharmacy closes at 8pm. If you say that you will send a text by God better send one. Walgreens in other places have better customer service, it is sad to see that this store doesn’t care to continue an impeccable image this company has.
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September 2022 by Les P
Don't waste your time trying to get a Covid booster. I made an appointment, showed up at the appointed time and they had some kind of cover over the walk-up window for services other than prescription refills which had at least a dozen people patiently waiting for more than 30 minutes to finish serving the first guy in line. Next (another 30 minutes). They need to hire some help.
