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November 2023 by Challes Lofton
I would give a zero if it would let me never go here. I made a appointment and was told I would get help with getting my wedding dress I drive over a hour I came in with a list from their catalog and their website of things I would like to try on the lady looked at me and said here is a discount rack and then pointed at the other rags and said that they were separated by designers and that the girls that came with me could pick out the dresses she didn't pick a single thing. My bridesmaids has to ask for water twice when I was told that I would get snacks and water with my VIP room and I did not get this at all the lady did not write down any of the things that I wanted during my consultation. I tried a couple dresses on that the girls picked out I found one in my style that I really liked I asked her if she could find one in my size since that one was four sizes too big she said I could just buy that one out the door and get alterations I told her I did not want to do that since it was 4 sizes too big she said I can order it but it would take 6 months I told her I did not have that time. I asked her to pick me some of that style in my size she then tells me I can always look elsewhere. I was very upset that she did not help me at all she did not bring me a single dress to try on so I just got dressed and left very disappointed and upset I did not get any help or any of the things that I was promised when I called I will not recommend this to anyone.
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September 2023 by elizabeth medlock
Thank you Reagan, you are a gem. I hope you are here when prom rolls around!! My daughter and I absolutely love violets, love the attention to detail with each girl's wants. Reagan's recommendations were spot on. Everyone is so positive and encouraging and that's what every girl needs when trying to find that one special dress!
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August 2023 by Abigail Moody
What a beautiful little boutique!When I first started deciding where I wanted to go to look for a dress, I put Violets at the top of my list! It’s great because it’s local for anyone not wanting to leave NWA for their dress, and the people there are so nice and helpful. Plus, they make the dress shopping experience what you dreamed it would always be ?And for those who like helpful businesses, Violets will help set up your seamstress for you and make sure you try on your dress both before and after alterations!
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June 2023 by Alison Vann
The staff at Violet's goes above and beyond for us every time we step in the door. We drive hours to shop at Violet's and we wouldn't have it any other way! Mrs. Stephanie is such a classy, savvy businesswoman. We love you, Violet's!!
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June 2023 by Summer W
They are appointment only, but got us in right away (we were in town from pretty far away). I appreciate that they are open on Sundays. We were able to find 2 great dresses. The staff is so friendly and helpful. We will definitely be back!
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May 2023 by Scott William Murphy
Violet's is our go to place for all my daughters' formal wear and pageant needs. Whether it is for dress for Cotillion or a national pageant... Stephanie and Team are amazing at making each of my daughters feel special and know exactly how to make each of them look their best for what ever the occasion. They also have helped us out in a pinch for emergency alternations and touch-ups and always with a smile... we would not shop or trust anyone else...5 stars all the way!
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April 2023 by Kelsey Ratcliff
Violets was wonderful! I was able to get an appointment quickly and brought in several friends and family to help find my beautiful dress after one visit. I received the dress months earlier than anticipated and was immediately notified. The girls there were helpful and fun while shopping. Lots of styles and price points to choose from.
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April 2023 by Bo H.
Called they told me the rent prom dresses. Called back to make an appointment and twice said they did and asked how much to rent one and said they don't rent! Plain ignorance!
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March 2023 by Reesha H.
Prom dress shopping should be a fun experience! We heard such great things about Violets so we made the 3 hour drive. We had an appointment @ 1:15 and was out in less than 45minutes. This was a 2 hour appointment.!!! We we're greeted warmly when we checked in and we couldn't wait. Abby was our attendant and we never once seen her smile. She didn't ask my daughter what she was looking for or even help my daughter look for dresses. She was always MIA when we had questions. My daughter was finally able to show her a picture of what she was looking for and she brought her the total opposite! She tried in on just to be nice. Abby went missing again and I had to help her in and out of her dress. Customer service ruined this experience and we will never go back.
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March 2023 by Shannon Callahan
Great concept, well operated with lots of attentive staff. This was our first experience at Violets. I don’t know if things are usually as busy as they were this day but it was a little crazy feeling. There were so many people there. Nonetheless we shopped and tried on dresses. We didn’t find our ‘dream dress’ but no harm no foul. I’d recommend the place to others.
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March 2023 by Maria Flores
Sweetest people ever, I didn't know I was supposed to make an appointment but luckily someone had left early and they let my try on quinceanera dresses! Although I'm a bigger girl they still let me try on gowns and I had a blast. Everyone is so sweet and helpful. Prices are just perfect ?
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February 2023 by Averee Deck
Edit - the owner was very kind in a phone conversation with me. I left reviews for all my vendors for my wedding at the same time, which is why this one was not done immediately following my experience. She assured me that the staff has changed since my experience and was receptive to suggestions I had.My experience at Violet’s was not amazing. I did find my dress, and it is beautiful. However, my initial appointment was disappointing due to my representative paying more attention to other clients rather than me. I felt awkward asking for her to grab accessories for me. We bought the dress that day, March 12, and I was told it would probably be around May or June when I received the dress. I called just to check in sometime in June, and they put my representative on the phone. She was incredibly rude to me, talking over me, ignoring all my questions, and telling me I was wrong on the all dates. Then she said,“We will see you when the dress arrives,” and hung up on me. My pickup on August 20 was much more pleasant, and I hope my original experience was just a one-off bad one. I love my dress and veil and felt beautiful on my wedding day.
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January 2023 by Chandlor Lopez
I bought my first prom dress from Violets back in 2011…flash forward to 2022 and I was able to find my dream wedding gown here, too. How special is that?! Josie helped me at every appointment and was so attentive and professional. I can’t say enough good things about the experience, from start to finish. So cool to see what the store has blossomed into all these years later. ❤️
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January 2023 by Morgan Williams
Thank you Hanh for helping me find my wedding dress! I booked 4 different appointments for dress shopping and I am so glad Violets was my first one because I found my dress there so fast! She let me and my couple guests pull some dresses to get started. As I was trying those on she was taking my feedback to pull different dresses. The first dress she pulled for me is the one I got!When I called to cancel my other appointments there were a couple cancelation fees and Violet's took those fees of the cost of my dress. Wonderful customer service and I would recommend Violet's and Hanh to others!
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January 2023 by Morgan Davis
Thank you Hanh for helping me find my wedding dress! I booked 4 different appointments for dress shopping and I am so glad Violets was my first one because I found my dress there so fast! She let me and my couple guests pull some dresses to get started. As I was trying those on she was taking my feedback to pull different dresses. The first dress she pulled for me is the one I got!When I called to cancel my other appointments there were a couple cancelation fees and Violet's took those fees of the cost of my dress. Wonderful customer service and I would recommend Violet's and Hanh to others!
