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March 2024 by Thea Curry
I’ve been a customer with Verizon for over 3 years. I have always paid EARLY, and never had a missed or late payment in my life on anything, including their credit card which I only opened with the offer of a certain credit limit of $1,500. My lowest limit on any of my cards in fact. But I could still make bigger bill payments with that amount and then pay it off. Well I used my credit limit, made more than the minimum payments and then paid it in full after like 2-3 months instead of the minimum payment, not even a few days after paying it In full they reduced my credit limit to $250 dollars! Lmao WHAT A JOKE, I immediately closed my account, and I will be switching phone carriers now too.Lost a loyal customer that not only never missed or was late on a single payment but ALWAYS PAID EARLY AND IN FULL.
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February 2024 by Joy Whidby
normally phone problems frustrate me a ton, krysta made my phone issues very easy! she knows what she’s doing, and also made it a more pleasant experience talking wise as well as service wise. definitely the quickest and most pleasant verizon experience i’ve ever received. thanks!
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February 2024 by Kyle Pecoraro
Krystal was awesome and very helpful. Got me in and out of there real quick and I got everything I needed.
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February 2024 by Jesse David
Krystal was great and very helpful. Easy experience getting in and what I need and on the go.
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February 2024 by Ryan Moore
America was such great help amazing customer service 10/10 recommended!
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February 2024 by Marcel John
Just left the store and we dealt with America. Not only was she friendly, but she made the purchase of an iPhone 15 seamless and easy. She’s definitely a person we want to work with from here on out!!
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February 2024 by Dusty Hudson
Krystal Was great today very Nice an actually hands in Helped me through what I needed done an I appreciate it!
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January 2024 by paul valgos
Outstanding, good employees great customer service, and super good deals. Highly recommend going to this store. You won’t get better service anywhere else. Krystal, the store manager was very helpfulThanks for all your help.Paul v.
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January 2024 by Colton Hunter
Krista and Krystal were super helpful in fixing my phone. Great vibes and great experience
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January 2024 by carrie pack
Krystal was very helpful. My husband broke his phone and she let us borrow a dummy phone so we could access his cash app through his old SIM card. (He wanted to switch from galaxy to iPhone so we had to change his number to get the promotional cost)She was VERY thorough in explaining hidden fees and costs we would see on our first few billing cycles. She was patient with letting us look at different phones and watches. Great customer service and attitude. Thank you Krystal.
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January 2024 by Beth Hendren
Krystal was so helpful and professional. I will always come back to her for my telephone needs!
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January 2024 by lisa miller
Krystal was so helpful! She was patient and thorough in explaining everything about my new devices, charges, and account setup. I will definitely go back if I need any help, but I doubt I will, because she set me up so well! 10/10Thanks, Krystal!
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December 2023 by Nicole Samples
Had a bad start to the week when my phone broke. Luckily, I got some friendly help from Krystal A. at the Verizon store. She helped with my phone emergency quickly, knew what I needed, and did it all with a smile :)
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October 2023 by Tess Watts
Just switched over and I am super pleased with everything so far!! Krystal was absolutely fantastic and made the process seamless. She went above and beyond to help, even stay well past closing to ensure everything was setup and working properly!!!
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October 2023 by Julie Scott
America was amazing multi tasking between many customers with technical issues and was so quick about it. Got us in and out —very grateful she was kind!