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February 2024 by Darcy Downey
Very friendly and helpful when setting up new accounts to help me manage my money effectively. Explained each of the account types and what each entails and how they would be work with my needs.
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February 2024 by Suzanne Stanton
Opened my account just to have me sign the paperwork then closed it with no explanation. I'm 89 years old. I don't have much time left for bull honkey. Wouldn't recommend this bank to anyone.
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December 2022 by Kathleen Maulorico
Honestly, I opened an account at United Bank because it's the bank my paychecks are written on and it's conveniently close to work. But I was pleasantly surprised by the friendliness of the staff, and shortly after, was pleasantly surprised again by how quickly my online deposit was processed. I intend to open a savings account there soon, not because of the convenience of location, but because they've proven to me that I can count on them. Thanks United Bank!
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October 2022 by Jasmine E
ATM will steal your money and the bank will not help whatsoever to make it right, even though they acknowledged that they were 100% aware of the problem prior to my attempt to use the atm. They also charge more than a $3 fee to use the atm. They charged me $5, my bank confirmed that with me. Now I have to get a new card and reset all of my online payments due to banks shady practices and bad equipment ! Ron Johnson bank manager was extremely rude and unwilling to help at all, when I asked him to confirm in writing that I did not receive the cash. He claims he didn’t see me even though I called while I was still in front of the atm.
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July 2022 by Mario Cunningham
Wonderful local bank that offers fantastic customer service. The manager Ron is always helpful and ready to serve. So happy to be a member.
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June 2022 by Jasmine Evans
ATM will steal your money and the bank will not help whatsoever to make it right, even though they acknowledged that they were 100% aware of the problem prior to my attempt to use the atm. They also charge more than a $3 fee to use the atm. They charged me $5, my bank confirmed that with me. Now I have to get a new card and reset all of my online payments due to banks shady practices and bad equipment ! Ron Johnson bank manager was extremely rude and unwilling to help at all, when I asked him to confirm in writing that I did not receive the cash. He claims he didn’t see me even though I called while I was still in front of the atm.
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March 2022 by beauharlan7
UNITED BANK is the ONLY Bank I will use for every need in my personal and business checking, savings, loans, and mortgage. From the Tellers to the CEO, you are treated with personal, prompt, professional, and friendly service. ALWAYS!Harlan, BEAU’S TUXEDOS, Fayetteville, AR
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August 2019 by Katy Smith
I ABSOLUTELY love this bank and location! Staff always goes above and beyond! Super friendly and always welcoming. Highly recommend!!
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July 2019 by Kathy Gilliam
I don't live in Fayetteville, AR but if I did I would definitely use this bank!! I live in WV and had an issue with misplaced funds (my fault) and they fixed my mistake in less than 5 minutes. Everyone I spoke with was very friendly. I hope they know they are appreciated.
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February 2018 by Kayla M
So far we are very pleased with this bank. We moved here and asked around on what bank was best. And we went with this one, customer service and individualized attention is top bar. Highly reccomend. Personalized service, great rates, good hours, Great track reccord.
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January 2018 by Moped U
Awesome local bank that really cares about their clients! Highly recommend them, especially for small business accounts. Staff is very friendly and makes sure you are taken care of!
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January 2018 by Kathy Barker
I just moved here from eastern Tennessee and of course I needed a new bank and the people there were so nice and helpful. Ron was wonderful. He answered all of my questions and a few I hadn't even thought of. Love this bank.
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May 2016 by Ryan Malone
Very helpful bank. Each individual customer matters at this bank. You really get the experience of being a client not a number. Highly recommend these guys! Very active locally, which is important to me. A+