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November 2023 by Sean Schader
I have bought several new cars for my self and my wife over the years. Ethan Bagwell at Fayetteville auto park has exceeded all expectations and past buying experiences. I will absolutely buy vehicles in the future with him. I can't tell you how much I appreciate the time he spent making the buying a simple quick process!!
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November 2023 by Andrew Tran
I got in contact with Darin Tran and he made the process of searching, processing, and purchasing a new car smooth and not scary at all. He was straightforward, informative, and kept me up to date at all times. Darin always made sure I was confident in my choices and options and was professional and friendly. The staff overall was helpful and kind
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November 2023 by David Bui
Needed a truck immediately, since my Dodge Ram went dead in the middle of the road, with initial indication from a recall issue that Dodge has no solution for 3 months out. Bentonville dealership were out of loaners. I will never touch a Dodge again.So I did my homework and called Joshua at Toyota Fayetteville to get a truck, since he reached out over email after I inquired over the Internet on a vehicle. I stated I don't want to overpay and needed to be in and out in less than an hour. He got me a few options over the phone and made an appointment to come in that same day.They did not take advantage of me due to my situation. Got it all done in less than 45 minutes with no hassle and paid an excellent price for a brand new Tacoma.Joshua is great guy and I will call him for my next new car purchase in 6 months. Toyota of Fayetteville is a first class place to deal with. Very happy with Joshua and the entire process. I will only buy Toyota from now on and deal with Joshua.
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October 2023 by Ken Smith
It was a great experience. We were looking for the elusive 2024 Grand Highlander hybrid. Mike listened to our preferences and within a week had us a vehicle on the way which met our expectations. No pressure. Also Rob in the business office found us an extremely competitive rate! Thanks to all
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October 2023 by T. J.
The service department isn't very customer service oriented. I waited 2 hour for an oil change that I had an appointment for and after inquiring about my car they couldn't find it in the system. Myself and a co worker went out to the lot looking for my car. I found it in the lot with a mat and plastic covering over the seat and no oil change completed. Thank god I went to inquirer about my SUV. This experience was completely disappointing and I think I'm done. The last several times I have had service the people siting behind the glass door aren't very friendly and no matter what time you get there it take about 15 min before the people from the garage can hand you off to one of these people behind the glass.
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October 2023 by Sallie L.
I bought a Prius here in 2011 and have had them service it for the last 12 years. In September I took the car in for service. I was told it was not time for "routine" service but there were some things that needed to be done. Several hundred dollars later I paid and left. On the way home my "check engine light came on." I looked that up in my Prius manual and realized this is serious. The next day I drove there and asked them to check it. The service advisor pushed buttons, did all sorts of things and couldn't get the light off. Asked me to wait in waiting room and he'd have it fixed.Well, he fixed it. It was free.Then two weeks later my car locks up with - yep, the check engine light. I called Toyota of Fayetteville on Friday more than 4 times and was disconnected. I left a message for service which the receptionist assured me would be answered quickly. I even asked for the Service Manager - none on duty on Saturday. This morning I called again. Still have yet to get a call.No problem, I have a new service place. I will not be back to Toyota of Fayetteville again.
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September 2023 by Dalton N.
Miguel had a great attitude, and was extremely helpful. The price for a service check up was very reasonable as well.
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September 2023 by shane hanover
Car buying can be a very intimidating process and often leads to significant buyer's remorse. I can honestly say this was the best experience I have ever had. Our Salesperson, Joshua Sayarath, was very competent and confident in his knowledge of what we were looking for. We came to an impasse that very nearly broke the deal, which would have been very disappointing. Josh took it to the sales manager, who took it all the way up to the regional manager to find us a solution. he did this knowing it was not going to put them at a big advantage but would put us at one. The entire process made me feel they were putting us first. I felt a level of trust I have "never" felt for a car salesperson or dealership. If you are in the market, these are the people you want on your side. They made my wife very happy, and there is an old saying, happy wife, happy life.
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August 2023 by Lilly Comstock
Had a great experience at Toyota of Fayetteville! Didn’t pressure me into a vehicle I didn’t want. Bought a brand new 2023 Rav4 XSE Hybrid that was allocated and was still in transit, Doug & Josh updated me throughout. When it came time for paperwork, I was in and out within 1hr 30min! Doug & Josh took care of my husband and I, got us a deal that was within our requests and made sure we were aware of all things Toyota! We will definitely be bringing our business back.
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August 2023 by Catherine Smart
Nemo was so patient and knowledgeable about their entire inventory. He really listened to our needs, feedback and budget. We never felt pressured and really felt like he had our family’s best interest at heart. This is my second car from this auto park and will not be my last!!!
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August 2023 by Dawn Holmesley
James Pierce is always a pleasure to work with! He made sure I was as very well taken care of during the purchase of this 40th Anniversary 2023 4Runner!!
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July 2023 by SHAE SHARPE
We loved purchasing our new 2023 Toyota Highlander from Toyota of Fayetteville. Darin Tran was so helpful, fun, and knowledgeable and just great to work with through the whole experience! We have no complaints about the sales teams, the process, or the atmosphere. We will definitely recommend going to him for any of our friends or family who are looking for a vehicle. Thank you thank you for helping our growing family find the perfect vehicle!!
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July 2023 by Cindy Parnell
I had the privilege of working with Darin Tran and Teddy Holt today when shopping for a new vehicle. I highly recommend Toyota of Fayetteville. We had an amazing experience and bought a 2023 Highlander. On a side note: every staff member we saw was friendly and offered assistance. Thanks Darin and Teddy.
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June 2023 by Tim Loveless
Probably the best auto buying experience I’ve ever had. John Riggs took great care of me. He made sure everything went well from finding the right vehicle for me to working through the details of the purchase with Rob. Professional, caring people!
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June 2023 by Mark Mohler
Great knowledge and guidance with a “no pressure” environment made for a fun informative buying experience. Ian and Shane took great care of us and I’m loving the truck we landed on. Highly recommend.
