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March 2024 by TraJiik
Stay far away from this place.
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March 2024 by McCoy K
I'm a bit late posting this review but about a month ago we took an iPhone that had been run over by a forklift to the guys at New Wave and they had it repaired and fully functioning in 30 minutes. They were friendly and worked quickly. They will definitely be our go to from here on!
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January 2024 by Ricky Eddy
I'm neutral as of right now. The store wasn't able to help me with what I was needing. Hopefully, I'll be able to give an update soon.
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November 2023 by Alonzo Jett
Chris is the best!!
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September 2023 by Curtis Mueller
Literally the best location for anything to do with phones. I went in there crying because my phone stopped working. I was sobbing so hard. They gave me a hug and fixed my phone. I will go back!!!
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September 2023 by Diana Hatcher
The guys that work there are awesome and always want to help out however they can
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September 2023 by Andrew Nance
phone broke can't call nephews fixed though thank Lord
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June 2023 by Maliki Denton
Dropped my phone off with a broken ear speaker and when I returned to pick it up my Face ID was not functioning, my brightness would not adjust and stayed stuck on dim, and my phone was completely factory reset and hadn’t been backed up. The only suggestion they had to fix the issue was sell me a new iPhone 14 at a discounted price (not any better than the deal Verizon gave me) and not charge me for the piece they fixed.
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January 2023 by Travis Williams
they got me a 14 plus at a really good price, way better than the carrier i did have
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January 2023 by Josh
Chris helped me out so much and I would love everyone to get see him and he will help you get what you need!!!!! Thanks Chris
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October 2022 by Chance Alsip
Great place, helped me get 10 new phone and 30 new numbers with no issues.
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September 2022 by Carlos Burdyshaw
Ryan and Edward went above and beyond to help me and get my phone warranties all set up and ready to go. I have delt with new wave wireless since they started and will continue to do so.
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August 2022 by Logan Hooper
The staff is amazing, I’ve been going to new wave for 2 going on 3 years. I was having complications with my application for a phone, Ryan called me a few days later and said they got it approved! Went from a severely damaged XR to a like new XS, which is an upgrade if you ask me! Shout out to Ryan and Chris, y’all are the best, best phone call I’ve received in a long time and they know how to treat a customer!
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August 2022 by Rhiana Cox
The person that sold the phone to me didn’t tell me that my phone is locked to a service and then refused to give me my money back.0/10 would not recommend this place to my enemy’s. I hate this place and the person that sold me this stupid iPhone that doesn’t take a charger now.
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April 2022 by Judith Stoll-Stark
Dissapointed went in there last year to upgrade my cellphone and I ask the sales clerk several time about the ins ad out of the new phone, plus I specific stated I need a phone what will work 100% even after a couple month with the network. Not even 8month later my phone is not working properly and drops call or callers can't hear me. To find out my phone has no 4G or 5G capabilities shame on you. So I went back there and was willing to upgrade but it seemed like all there phone options where extremely expensive for the models and the sales clerk kept saying but your phone should be a 5G compatible. It isn't. Also I ordered a few things last year and was told I will receive a call when they get there but I didn't of course. Won't be going back there switched to another provider.
