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10AM - 7PM
3061 N College Ave, Fayetteville
Mobile Phones
“Gus Meadors was extremely helpful and walked me through a tough situation and figured out the best way to get through and get a new line. Couldn’t say better things about his experience, communication and making this an overall great experience. Much appreciated”
“At one time it seemed that most towns of any size had at least one Radio Shack. When your appliance broke down Radio Shack had the tube, the capacitor, or just about any part needed to fix things. Some years back the stores began closing and in Northwest Arkansas went from three to just one- Vaughn Electronics. Now this store is closing in June 2024 despite great customer service and product availability.
I made a final visit and purchased several things I thought I might need. One of them was a very hard to find cable configuration but Vaughn had it. I bought three.
The staff was great but there’s a melancholy about a business that you know will soon contain empty shelves and quiet.”
“As an Amazon delivery driver, I had the best experience and full quality of customer service I was in and out and no problem and he got my phone fixed thank you cell phone repair if you need your phone repaired, check it out in Fayetteville”
“Had my turned off to non payment in December (thanks you jerk scammer) , but when I got the account up to date, the phone & internet was back on! Yeah, Cricket and your store staff ????”
“My phone died while on vacation and I was dead in the water. Krystal was very helpful in finding options for me and setting up a new phone. A life saver for sure. Great service with a great attitude.”
“Zaul is truly the epitome of good customer service. He was attentive and kind and clear about what we could do and what might be beneficial to our situation. We even kept him a little after close and he didn’t rush us or display even the tiniest bit of frustration with us walking in late on a Saturday. I will highly recommend this location to everyone I can!”
“I was in this store yesterday afternoon with my daughter needing assistance. I can not say enough good things about the service Dominic and Momilyna provided. There kindness and compassion was way beyond expectations. Thank you, Jonny”
“I'm a bit late posting this review but about a month ago we took an iPhone that had been run over by a forklift to the guys at New Wave and they had it repaired and fully functioning in 30 minutes. They were friendly and worked quickly. They will definitely be our go to from here on!”
“I'm 65 and not the most phone tech savvy. Sawyer was wonderful! He answered every question I had. He was respectful, professional, funny, charming, helpful, and kind.
Honestly yrs ago, I wanted to dump ya'll cuz of what one of your female techs did to me in the Rogers store. And I vowed to never set foot in an AT&T store again, and I haven't, until yesterday. I didn't want to, but I'm glad my son-in-law talked me into going to the Fayetteville store.
SAWYER was an absolute delight!!!!!
He deserves a raise!!! ???”
“My experience at this particular store was the best thanks to Gabriel and Brianna - those two people went above and beyond to help me with what I needed. I can't remember when I've experienced such amazing customer service anywhere, and it's because of their good attitudes, smiles, and sense of humor making me feel welcome that I will return when it's time again. Those two deserve a raise!!!”
“Got a ham radio installed in my vehicle. Everyone was friendly and the guy who did the actual install did a great job. I was consulted about a couple alterations and I was able to give input and have everything set up the way I wanted. I would recommend to anyone.”
“Toni is the GOAT. I went to another location to talk to someone about plan options + getting a new phone. Was basically told that they couldn’t really help me. Decided to try another location and not only did Toni get me a less expensive plan that fits my needs, she helped me get a new phone, a case, and an Apple Watch. Love love love her.”
“Markus and Michael were Awesome! They went above and beyond for my daughters sweet 16 birthday! Y'all are truly the best! Thank you so much for all your time, patience and hard work! I recommend that store and those 2 employees to everyone!”
“Jonis and Courtney are AMAZING!!! They handled all of my questions with patience and understanding not often seen in this customer service age. I wish I could give them more than 5 stars!”
“Very good customer service thank you very much Chris for fixing my phone another store messed up thank you for taking the time and doing my phone right and once again Chris thank you for a good customer service I will be sending my friends out there to go see you thank you very much and you have yourself a wonderful day and God bless you young man thank you Chris for a very good customer service very respectable and very honest every time thank you very much”
“These guys are very helpful and like to make sure you're paying the best price for your plan, informing you of promotional offers, and maintaining a professional approach.”
“The people here are always very nice and try to help you as much and in any way that they can. They're very professional, knowledgeable, and willing and wanting to help you. They are a main Verizon store so everything they do counts.”
“After a frustrating experience with the Cox chat online and holding on the 1-800 # for a total of 2+ hours (for chat and phone) I went into the Fayetteville location today. They resolved my issue and I was out the door in less than 10 minutes. I was very thankful for the service I received!!”
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“I stopped by to have them check out why my phone wasn’t charging. They quickly cleaned out the charging port and explained how the lent gets packed into that port over time. Had my phone fixed in under 5 minutes and were very nice! 10/10 recommend”