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December 2023 by jason lane
Offered me a discount that got my 5g unlimited WiFi for 75.00 for the modem then 20.00 a month. I closed my cox account and love my home WiFi. Gave me a iPhone 13 for 40.00 a month. So I’m the happiest person in yrs with my services ty Ty Ty
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April 2023 by Patricia Suiter
Asked for help to get my phone switched over. After they switched it, they told me I was sim card locked. Couldn't use the phone. I need one and bought one I picked out. They gave me a different model than I picked out and when I told them I was upset about it they just said, "I feel you". They also didn't give me a receipt in the bag so I had to drive back to get it. Just buy from Walmart it's cheaper and better service from them.
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February 2022 by Bloody VooDoo
I've been sitting at this Metro Location for 10 mins and the are just now opening.Sign says OPEN 10AM People!
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May 2021 by Casey Tyree
Cameron was super awesome!
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March 2021 by Kevin Cook
Helpful staff
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January 2021 by William Pitts
Great service friendly ppl mike &gemini were awesome
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December 2020 by Philip J
This store has been nothing but helpful, going above and beyond. I had a problem at another store and this more than kind woman, Kayley, assisted me by calling other stores to ascertain what the issue is exactly. With customer service skills like this, Kayley should expect to move up in this organization. Thank you Kayley!!!Best regards.
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December 2020 by Mandy Richardson
Extremely rude employees. Horrible attitude and service. Need better training.
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August 2020 by Stefanie Doggendorf
I wouldn't even give one star but had to there phone's are junk and there customer service is junk bought a phone not 90days ago n burnt up already n all metro says is sorry give us another 100dollars n we'll sell ya another junk phone that'll burn up n 90days
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July 2020 by Stephen Coger
Damian and their colleague were so passionate and present as they helped a couple of people before me who were complete luddites. Their patience and resilience exceeded what I'm capable of, by far. When it was my turn, they patiently advised me and listened to my questions and gave me great information. Highly recommended.
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June 2020 by Hayley Lemmond
Metro by tmobile has the best service around here. Friendly staff that try their very best to help and find a solution for their customers!
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June 2020 by Jeff Collins
Worse place to get a phone with they rob me
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June 2020 by K p
I purchased a juice battery. In one day it doesn't work. I tried to return or exchange it and got the runaround. Because of this I'm getting phone service somewhere else. I am not ever doing business with them again.
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May 2020 by Kenneth Adam
Incompetent staff that tell you what you want to hear to make sale. Refused to allow return of phone that did not have features I wanted, although they insisted it did. Made excuses for why could not return. Went back twice and called to try to remedy. Come find out phone did not have festures I wanted. Salesperson/manager was arrogant and condescending. Try another store for your own good. Would give no stars if that were option.
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March 2020 by Alfredo Martinez
Phenomenal customer service. Krystal is one of the most compassionate CSRs I have encountered in a really long time. And she took time to teach me about my phone and itd features
