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May 2023 by A.J.
I was having an issue with the Rogers location with returning my shoes, so I stopped by and the girl working was so helpful !She didn’t give me a hard time and took them back!Thank you girly!! You made my day better :)
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September 2022 by Nathan Frazier
Went here to buy a pair of Doc Martens. I was helped by Lily, she was very polite and professional. She answered any questions I had and helped me find the correct boot. Thank you for an easy, pleasant transaction. This store has been around since I was a teenager and I hope it stays here for many years to come.
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January 2022 by Brittany Nicole
The employees here are extremely disgusting. They will harass you online after you are let go from the company. I personally witnessed them insulting a gentleman regarding his financial status(which has been affected by a company who gave him the run around, as a consequence to quarantining himself in the midst of a pandemic), his family situation, his outside profession, and his living situation. I have made ONE purchase from this location & that interaction alone was enough for me to never return. They were extremely shady & I felt rushed the entire time I was in the store. I don’t think these employees deserve to be employed & be out representing this company with their repulsive & unprofessional character.
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January 2022 by Zell Johnson
Shop is messy, and the employees here are predatory, low-IQ, harassing people who do not deserve your business. Go to NWAHYPE, go to goodwill, go to Walmart, anywhere but this wretched excuse for children thinking they're fully grown.Also, they are not good at letting people go, they will keep people on the schedule for long enough that you quit.Actual degenerates, actual trash. Literally go anywhere else, this place isn't worth it.
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November 2021 by Elizabeth Phillips
I like this store, but really don't appreciate being upsold on everything while I'm trying to checkout. Emp.608905 was ringing me up and then takes me away from the register for suede cleaner, then completely gave me the brushoff when I said no. I already said just the shoes after saying no to socks. Don't make your sales pitch more enthusiastic than greeting/ringing up customers. I'm almost 40... I don't need teens telling me how to take care of my shoes.
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July 2021 by Dawn Barnhart
Very nice , staff was friendly.
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November 2019 by Adam Dietrich Ringle
Go buy something!
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October 2019 by Samantha Bradshaw
Kenzie was so kind and amazing. Definitely recommend her. ???
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August 2019 by Santana Scraper
Very nice customer service and I needed help ordering my shoes dice they were out of stock and he was vet helpful
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July 2019 by kain masters
Very helpful didnt have my size that always sucks but they did order it and ship it to our home for that they get 4 stars
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June 2019 by Casey Doyle
typical journeys
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June 2019 by brittany pearce
Super happy with my experience at this location. All the staff members were very warm and so helpful. Although they didn't have what I needed in stock they found a store that did and reserved them for me. Thanks Sebastian!
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May 2019 by M J
Okay service and selection.
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April 2019 by Sarah Black
After receiving subpar service, I reached out to customer service to handle the situation. They were very understanding and wanted to take care of me. I received amazing service the next time I came in. I thought I would never shop at journeys ever again because of the way I was originally treated but they went far beyond my expectations to make up for the incident. Love journeys ðŸ‘
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April 2019 by thomas bickham
Don't forget to stop by and buy some converse. Girls are always pretty here and super helpful.