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March 2024 by James Bailey
A go to in Fayetteville.
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February 2024 by RiverCloud
Absolutely my favorite Bike shop in Northwest Arkansas high roller cyclery is where you want to go for any kind of bike maintenance or purchasing of new bikes and even used bikes. Absolutely fantastic customer service and quality of work.✌??️?
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November 2023 by River Cloud
Absolutely my favorite Bike shop in Northwest Arkansas high roller cyclery is where you want to go for any kind of bike maintenance or purchasing of new bikes and even used bikes. Absolutely fantastic customer service and quality of work.✌??️?
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November 2023 by Zach
Owner is very condescending, rude, and off-putting, and customer service doesn’t exist unless you purchase a top of the line bike. It’s that kind of shop. The twist is that it actually feels like a sleezy auto shop due to their endless ploys to service the parts of your bike that don’t need work.
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October 2023 by Alexander Kowalski
One of the bike techs was incredibly rude when I walked in for assistance seating some tires on a tubeless wheel set. Went straight from here to another bike shop where they were able to help me with zero sass! Avoid high roller if you can
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October 2023 by Ty Merseal
Terrible customer service after calling multiple times to get an update about a part order. Every few weeks I would call, only to be told give it some more time and we will call you. Never got a call and they proceeded to say I was never in the system the entire time.
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September 2023 by Le Mueller
I have known Chris and this shop over 15 years. His Mechanic did an awesome job adjusting my derailleur today. Took this bike to a different shop and changed chain. Didn’t help. It rode and shifts so smoothly today after I left this shop. Highly highly recommend this shop anytime.Long time friend and fellow cyclist!
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August 2023 by Jordan Hansen
I broke two spokes and hung up my bike. I nearly forgot about a ride the next morning. I called highroller cyclery around 4p and they said depending on how it broke they may have all the parts and could fix it. They did have to fit me in and that was AMAZING!!!You can't always get emergency bike service when you need it, thanks Highroller cyclery!!
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June 2023 by Jon Grizzle
Traveled down from Bella Vista to do some riding only to discover I had forgotten my helmet at home, a nightmare scenario for any rider. Called Highroller to explain my situation only to be told that there's no way they would rent me a helmet, my only option would be to buy one. Blew me off once I told them that route didn't make any sense for me as I have a perfectly good one at home. Even told me "no bike shops around here will do that." Next call was to Phat Tire who went out of their way to rent me a helmet and save the day.
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May 2023 by Sophie Harris
My favorite local bike shop! Everyone is so friendly and knowledgeable. I swear the guys at the other bike shops find joy in making me feel d*** (I’m not d***** Highly recommend this place - small and cute but still has a great selection.
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May 2023 by KingQman 82
Great local bike shop! Everyone there is very helpful and they have decent prices.
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May 2023 by graham sharp
Highly recommended! Visiting from out of town for the US Cup race and found them to be knowledgeable, hospitable, and skilled. Thanks Highroller!!!
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December 2022 by Joey Acello
Did a great job on my bike for a fair price
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October 2022 by David Baltz
I normally do all my own work. When I started popping spokes I knew I needed a professional. HRC was easy to work with. I gave a general direction on what I needed the bike to look like after the repairs and they got to it.- reworked and trued wheels- new cassette- new brakes- rewrapped handle bars- new tubeless tape, and tires- tuned upAll this work and parts was around $300. I think I will continue to do my own preventative and continue to take the bike in for a pros look over ever 1K miles.
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July 2022 by Tyler Rogers
Im new to mountain biking. Brought a bike in that I had purchased from another shop in town and felt like it was having some issues, even after taking it to their mechanics a few times. Highroller looked it over, made sure I was good to go as well as gave me some good information, for no charge. Also let me know about some groups and rides in town I should check out. Will be buying my next bike here ?
