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August 2023 by Alane Maltese
These guys work hard and do the best job. Tires • engine repair ☆☆Reliable and Reasonable rates
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June 2023 by Michael Willett
Good quick service on my BIG tractor tire replacement.
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April 2023 by Marsha T.
I DO NOT RECOMMEND H&R AUTO IN FAYETTEVILLE We work 3 hours away during the week so we had to pick our vehicle up after hours. We put it in the shop to have the master cylinder replaced, the brakes bled and fixed where they were working. 1. We had to give them our phone number on 3 separate days. Why didn't they write it down?2. They didn't call and tell us it was ready.3. We tried to call to check and the guy said he needed to put us on hold for a minute. After 20 minutes he had not come back. When we called back later he said he was the only one there and he had gotten busy.4. On The 1st Friday night we tried to pick up the vehicle after they said it was fixed, but the brakes went all the way to the floor. There was no way we could leave the parking lot in it and they are closed on the weekend so we had to go back to work Monday without it.5. When we called them on Monday they said maybe they needed to bleed the back brakes. Do you not bleed the back brakes when you change the master cylinder? We had already told them we had problems getting all the brakes bled. Did they not test-drive it to make make sure it was fixed?6 The 2nd time we tried to pick it up my husband told them exactly where to put the key. We called on our way to make sure the key was there. We get there and not only is the key not where he told them to put it, we cannot find it anywhere in the truck. They forgot to put it out. Of course, they are closed. Thankfully it was a Thursday and they are open on Fridays, but we had plans the next day we had to rearrange because of this.7. We get there Friday and the brakes are going all the way to the floor again. They tell us they will bleed the brakes again to come back a little later.8. When we went back they told my husband the brake lines were too short, but it would be too expensive if they fixed it. They told him to change the brake lines and bring it back in for them to bleed. Don't you have to bleed the brakes after you change the lines before you drive it?9. We get home. My husband gets under the truck and the brake lines are not short like they said.10. They also did not put the caps back on the bleeder valves or put the sensor back in the master cylinder.11. We had not said anything else to them, but I hear this morning they had told another customer the bolts on the master cylinder were stripped and they had to replace it. This is true. We paid them close to $500 to change the master cylinder and bleed the brakes before we ever tried to pick it up the 1st time. WE WANTED THE BRAKES FIXED WHERE THEY WOULD WORK. WE THOUGHT THIS WAS OBVIOUS. WHO WOULD PUT $500 IN ON THEIR BRAKES AND NOT CARE IF THEY WORK OR NOT.I think this is sad because they had been highly recommended and are an established business in the area. I got to looking different places and have seen several other bad reviews.
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February 2023 by Tori Dolezal
I had two flat tires and they checked both of them without charging me and let me know what the problem was. Very nice gentleman and that worked with me he let me know it wasn't the tires but it was the rims
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February 2023 by Mac Wagner
Had a leak in one of my tires and they took care of me quickly with great service! Highly recommend.
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February 2023 by Erik Hatfield
In and out pretty quickly. Only downside was whoever moved my car left a lot of grime on the steering wheel and a strong smell of cigarette smoke in the car
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January 2023 by Trinity Kenny
This is seriously the best place to take your vehicle in Fayetteville for anything you need. I come here every single time I need tires or when I blow one of my tires out they’re always so willing to fix it they’re always so generous and quick. Anything you need this is the place to go 100% if I could give them higher than five stars I would.
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January 2023 by Linda Pallotta
Great people and good prices. We still had a problem after getting our new tires put on. We called them, and they checked everything out for us and fixed it. We've been here a couple of times and will most likely continue going here in the future.
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January 2023 by Stu Chàrlton
one could pontificate on the merits of this shop but Everybody knows.If you can tell your mechanic to just fix it and not only have it done right but for a fair price every time, then your entire family and friends will line up for automotive service.
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December 2022 by Inger Nelson
Went in a little before closing to get an oil change. They got the job done quickly! Oh yeah, it was 1 day before lots of people will be on the highway for Thanksgiving. I was grateful for the attentive service!
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November 2022 by john neal
I just called in and asked a few questions, the help I got was so awesome, now I know I’m going to use this shop!!!!
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August 2022 by Curtis Smith
Got an alignment scheduled an appointment for 3 and I dropped it off early and was told they were ahead of schedule and would call me as soon as it was done No one called me I had to pickup my wife from work at 4 so I called them and was told "oh yeah its been ready" then got someone who couldn't find my keys or ticket which was all laying in front of me on the counter bad experience for the simple alignment
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August 2022 by Wr B.
Towed vehicle to H & R Fayetteville AR on a Wednesday they said they would start on it that Monday. Two weeks go by, I drove by and saw it sitting in the same spot the tow truck left it. Called them they said they've been real busy, that they would get her right in. Another week went by, drove by and it was still sitting in the same parking spot. Went inside and they said they've been real busy that they would look at it soon. I left and found another shop called them back saying that a tow truck was coming to pick it up, that i'm taking my business elsewhere. They just said OK, no apologies. So that was 21 days it sat there wasting my time getting my much needed vehicle fixed. And i'm out another tow truck charge. Beware of lies and deception and lack of integrity. They pick and choose their customers, not a first come first serve. I'm a Fayetteville resident, I don't know why it says SF..?
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June 2022 by joseph bearden
Awesome people great prices they had my wife's car for 2 days working on the ac and they didn't give us a outrageous bill for the work they did
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May 2022 by Wyatt Montgomery
Honest and genuine business owners. Prices are fair and service is great. They can get any tires you want usually within one day.
