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December 2023 by Cj Arrowood
They were Expensive on their games for it being used.
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November 2023 by Kevin Phan
Had no idea they carried so much Gunpla at a really good price!Service was lovely and the staff was both friendly and knowledgeable!
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November 2023 by Michael Foote
One of the better GameXchanges I've been to, clean and not as cramped as others, helpful and nice staff, as well as a good selections of all things you'd go here for such as DVDs, videogames, Nerf guns, figurines, enamel pins, posters, gaming systems, controllers, assorted PC parts, MTG and Pokemon TCG, and other assorted things of the like.
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November 2023 by Anon 6
This place is awesome!! Its like finding every toy that you miss as a kid.. and it is all organized and in its place... Very nice :) Thanks guys!!
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November 2023 by Shawn Brackett
I Walk in there. Don't sell your DVDs there they will re you off. Very bad bus snes . So don't go there.
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October 2023 by Joyce Conner
We bought a Xbox One from Game Exchange some years ago. It worked very well.We just purchased a Meta Quest 2 from them.We are always pleased with the service we get from them.
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September 2023 by Shiloh Wilson
I was (possibly knowingly) sold an incorrect copy of a game (correct game but did not include the dlc that was supposed to be on the edition I bought). After finally finishing the game and heading to the dlc I realized their mistake, as there was no dlc and they sold me a vanilla copy for the complete edition price. When I explained this the general manager said it was personally his fault, proceeded to apologise, asked me to come into the shop. When I did, he then told me they could not help me as it was past the store policy dates. Why could he not have checked facts or dates before making me waste my time and gas promising me he can make it right? The GM sold me a wrong game and as it's a DarkSouls game, it took me some time to finish. He refused to make HIS personal mistake right. How can someone with such little attention to detail and little customer service rise to the GM position? I would not recommend this store under the current management to anyone. Hot garbage.Edit: after looking through more recent reviews, this is not an isolated incident. Multiple people have been swindled by purchasing an incorrect game. With the rise in online services for gaming taking a toll on physical locations, you would think that they would do the absolute bare minimum of fixing their own mistakes. Clientele will continue to dwindle into oblivion without their customer service standards being raised tremendously.
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September 2023 by Jesse Ruiz
Used to love this game exchange but the customer service has taken such a bad turn I don’t understand what happened. Now they don’t even greet you at the door they just stair at you like you walking in ruined their day. Honestly I just recommend going to vintage stock or game stop.
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September 2023 by Edward Ballow
Super friendly staff very helpful! Highly recommended this store!
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August 2023 by Juan Reveles
Very kind customer service my and my son likes a lot to visit the store
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June 2023 by Juan Jose Perez Bejar
I liked this place and staff but I strongly feel that they pulled a dirty move on me. Went to buy a game but got sold another one without knowing. When I brought it back they couldn’t even give me a refund just store credit. They just said “lol it happens” not really going back after that. Edit: someone tried to reach out and apologize by saying how they sell other faulty stuff by accident… and said I had to come in to get an actual refund. Why would I want to go back? You got my info and and my phone..
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June 2023 by Jon D.
Place left me with a huge bad taste in my mouth. Bought a very nostalgic game to play, which includes all of the DLC. While playing for a week, I eventually found out they sold me the case of the game I wanted BUT the booklet and the disk were the non DLC version. Meaning they sold me a copy of something different than the packaging. When I notified them of this situation, the staff just laughed and said it happens. Furthemore they notified Im not able to get a refund but in store credit? Why TF would I want to spend money at a place that just ripped me off?
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May 2023 by JamBam
They always seem to have exactly what you're looking for. Staff is preferable to many others in morale and general social friendliness. Overall good store, gave me some good memories.
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May 2023 by Chris Falkner
Nice store good selection. Staff are friendly. They sell everything from comics to Lego to video games.
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May 2023 by Justin Smith
Nice people cool shop just didn't have what we were looking for
