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January 2024 by Joel N.
I just moved to the area from Bentonville and have only used them a few times. Everyone has always been wonderful and everything except the last time turned out perfect the owner took care of the situation and I got a $20 credit. He's earned my business, and this location by far is the one to go to, I want to thank everyone and elite cleaners for their honesty and hard work
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November 2023 by Kenny Ross
Great service
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November 2023 by d wood
Comes out amazing every time, from suits to mattress coversServices: Special care fabric cleaning
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September 2023 by House Bivens
The kiosk is a very quick drop off and pick up
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August 2023 by Breybinda Alvarez
OMG! I hope this catches their attention since I can’t seem to. Worst experience of my life. Took my husband’s wedding suit jacket to be dry cleaned in May. It came back with a hole in it. Took it to be repaired as instructed by Pearl. Needed it for a formal wedding last Saturday. I went in person, called 3 different locations. I was told by Pearl it would be ready by the end of the week. The third person said Pearl was not there and he would give me a call back like the first person said when I went in. Neither called me back. Their alterations person was not picking up. Maybe if they were more organized and took their time at intake that would help. Multiple times I had to state my name, phone number and what the clothing piece looked like and what was wrong as they had no record of it. It has been a week since all this and I have yet to hear back. Worst experience of my life I can’t even make this up. At this point all I want is my husband’s jacket back. I’m definitely never going here again, I learned my lesson the hard way.
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August 2023 by DX
Great cleaners! This place is professional, offers great quality, and usually finishes ahead of schedule. The front desk folks are very friendly and helpful. Check them out!
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August 2023 by Gerald Vidal
Very friendly, courteous and professional counter personnel ( Paloma). I'm coming back.Services: Clothes pressing
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July 2023 by Karina B.
This place ruins clothing blames the customer for stains and does not take accountability for their poor job. Never use them for expensive items. I was treated appallingly. I complained about the ironing job and was met with complaints that there were stains. There were two small stains and was told they were all over. Always take a before and after shot. This is the ironing job was horrible and they used press which was too hot and ruined the silk. So dissatisfied!
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July 2023 by Fitted Fhysiques
Love this place. Quick turnarounds and I am always extremely pleased with the quality of their work.
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July 2023 by Forrest Acuff
Quick and efficient dry cleaning.
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May 2023 by Andrew V.
This is the last time to be an Elite Cleaners customer. My jacket looks no different than when I dropped it off. The stains are just as visible as they ever were. My overall concerns: - They did not warn me they might not be able to remove the stains. - They did not tell me they were unable to remove them when I picked the jacket up (see the pictures). - They did not apologize, offer a refund or demonstrate any customer service skills. - The man at the counter dismissively said "I'm sure they tried their best" when I pointed the stains out and then walked off. Will not go back.
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May 2023 by Scott B.
Worse than 1 star. They did major alterations to a expensive sports jacket that I did not request. The alterations were also the worst quality work I have ever seen and I'm old. Jacket is ruined. They denied any responsibility.
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April 2023 by S Robert Smith
First time using Elite Cleaners near the downtown square, straight-forward suit to dry clean. Warmly greeted, appreciate the electronic notifications when articles are ready for pickup. The drop-off/pickup parking in front is great. I tried the "drive-thru" for my pickup, wouldn't recommend it as no one came to the door after hitting the doorbell, and then there was a delivery truck blocking the path on the way out. I'll use the parking out front next time.
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March 2023 by Lyndsey Cater
Elite is my favorite cleaner!! They always do a great job and are so friendly!
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March 2023 by Elizabeth DeYoung
I would not recommend using this dry cleaners. They completely destroyed my garment and then did not return the matching top which I assume is in similar condition to the skirt. While I recognize that this might be a difficult garment to clean, the right thing to do would have been to decline to clean it rather than ruining it and STILL charging me for the service. Save your money and clothes and choose a different dry cleaner.UPDATE: they “found” the top and of course it was in worse condition than the skirt. Their solution was to offer to see back on the tassels that they were able to salvage, but I declined. The fabric was already snagged and ruined and not all of the tassels were recovered so it would have been unwearable either way. Again save your money and your clothes and choose a different dry cleaner.
