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May 2023 by Paige W.
I arrived a few minutes before their stated closing time to find the screen down and closed for lunch. I simply let them know that I had arrived before the time they close. The woman was snappy and seemed indignant that I didn't know they close 5 mins before the stated time and went on to lecture me on the fact that it takes more than 5 mins to process an order. Hopefully a manager checks the reviews and can work with the staff on manners.
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February 2023 by Diane A.
Horrible service, never again. Used the drive through after leaving the hospital and too sick to go in. They said they would call me when ready. They forgot to fill it and closed an hour later with me still waiting in the parking lot.
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February 2023 by Google user
Rudest pharmacy staff ever. Picked up on that within 60 seconds of being there. I only went here because they had the lowest price for a prescription product. I see why that is now. That is their only way to get people in the door. I won’t be returning. Will have all future prescriptions switched back to my normal pharmacy. Peace of mind is worth paying a few dollars extra.
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January 2023 by TJ
Rudest pharmacy staff ever. Picked up on that within 60 seconds of being there. I only went here because they had the lowest price for a prescription product. I see why that is now. That is their only way to get people in the door. I won’t be returning. Will have all future prescriptions switched back to my normal pharmacy. Peace of mind is worth paying a few dollars extra.
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August 2022 by Michael K.
Unless you do not need your medication, and you also don't have a job that lets out at 5, that is the only way I would ever recommend this pharmacy. Like yes please continue closing even though it is dangerous for me not to have my meds
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June 2022 by Diane Turley
Nice staff. Expensive but convenient
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April 2022 by Mackenzie M.
There is one lady that works in the pharmacy that is actually SO rude. Don't know her name but every time I come in she shouts and has no desire to give any type of customer service.
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February 2022 by Lynn Harvey
PHARMACY SERVICE IS HORRIBLE
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January 2022 by Genna S.
i've been going here for a year and i'm about to switch to an entire new place. My prescription is 80% of the time never ready when it's supposed to be. I cannot tell you how long i have sat trying to call them and get no answer. Just recently I had my doctor send over a new prescription and they put it on hold for 10 days until i called and asked why. He was able to immediately have it start being prepared. Confused why it was ever on hold, got no answer. Now it has taken so far 3 days to refill it, my recent order just says "in process". (it's a really simple one that comes in a package). i've been trying to call all day, no answer. Just go somewhere else for a pharmacy, i'm sick of going days without my medicine.
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January 2022 by Jimmy Davis
The staff must be overworked as the customer service at the pharmacy is poor.
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November 2021 by Shannon B.
CVS Pharmacy just closed their pharmacy in my face "to close for lunch." No regard or comment from their staff as they shut their window in my face. They notified me my prescription was ready an hour earlier and to pick up. Literally, at 1:25 on the dot as I arrived at their drive through window, following the car who just left, they pulled their curtain down in front of me ignoring I had arrived for service. Due to my prescription plan I have no choice but to use CVS, but know I will be reporting the service to CVS corporate and my prescription provider
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October 2021 by Mike S.
Twice I went to pick up a prescription at this location and first time it wasn't ready and the second time the man said it's 1:30 and he had to go to lunch. The prescription was ready to go but he just couldn't reach over and hand it over because he was going to lunch. I told him he can keep it and wish for a better customer service.
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August 2021 by My Phone
Lazy, incompetent and all around unprofessional... Scheduled vaccine shot online at this location, location cancels my appointment, I call to understand why, they tell me it was mistake, they thought they were out of doses, put me on hold to double check availability , come back to the phone to reassure me they did in fact have the shots available and to come on in. Arrive for my appointment and they proceed to tell me that "well I didn't actually check when you called"... Well done and very professional, I take time outta my day because of your incompetence! I should bill them for the lost time! Do yourself a favor and go to another location!
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August 2021 by Sky L.
I would give them lower score if possible. So, my employer uses CVS, so I have no choice. I would never use CVS and assume they're only in business due to employer business through insurance. I can never get a hold of anyone on the phone for the store or the pharmacy. I could not schedule a covid vaccination as they only schedule online, but their website has a glitch or that was the error I received and the barely English speaking woman on the call center in another country didn't even know I was trying to call the local store by the local number and kept asking what my zip code was. I tried the phone call 3 times and resolved nothing. As far as using CVS as my pharmacy, well no other pharmacy is as difficult to deal with as CVS and no other pharmacy trys to "doctor" me like CVS does. CVS is just a pharmacy, give me my script and shut up, I don't want or need your advice and don't appreciate you changing the prescription that was written by my doctor, not a pharmacy technician. Please stop telling me the rules changed when my doctor says they haven't. Just please stop everything and fill the script, give it to me and leave it alone, it's none of your business. Oh, fix your phone lines, fix your website and stop lying to people. I hate CVS and would never go there again if I wasn't forced by my employer insurance.
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March 2021 by Rob F.
Absolutely terrible service. No one ever answers the phone, and when they do they tell you they are out of your medication. Every time without fail, I have been having to call early to let them know that I will be filling my prescription in a few days so they can prepare and have it in stock. Yet still they don't stock it? Unacceptable