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November 2024 by Robin Grunnagle
Solid customer service for a big dealership. Appointment made online, communication via text. Service was super quick.
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November 2024 by Beau Caldwell
Great service. Very comfortable waiting area. The guys here were very professional and efficient doing our recall computer updates. GREAT JOB
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November 2024 by Fred Huggins
Andrew did an awesome job! He was friendly knowledgeable and honest. It was a great buying experience. I look forward to doing more business with him and Trent at Crain Kia Fayetteville.
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November 2024 by Judy Storie
Now is the time to buy a Kia. Since the time in the past of frequent break-ins, Kia has beefed up the security, addressing all the issues. They have also improved build and trim quality to make their cars beautiful and comfortable. They want your business, offering an unheard of 10 year, 100,000 mile warranty and affordable prices. Nathan and George were personable and helpful in making my buying experience positive and enjoyable, working to meet my needs.
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November 2024 by Elva Jimenez
Very nice people, very friendly. Good experience overall
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November 2024 by Leisha Burford
Jacob has excellent customer support in the service department.
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November 2024 by Ronald Chappell
The service department was fast and friendly
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November 2024 by Bryan LANGE
Jorge was very knowledgeable of the features of the car we bought. He was great to work with and very professional!!
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November 2024 by Christine Gould
George is awesome!!!! Very professional. Explained all questions.Outstanding service!!!! Keep up the fantastic work!!
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November 2024 by Donna Kurz
Never been approved so fast. Friendly, courteous and worked within our budget. Highly recommend this dealership. Jorge was great to work with told him what we could do and they made it happen.
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November 2024 by Wildlife Battle
Don’t given they your telephone number. I must have told them to stop calling me hundred times over the last three years. They still do it. Not owned a Kia since 2021
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November 2024 by Sandra Rojas
Andrew Sims, Very friendly, helpful and willing to help with whatever the customer needs
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November 2024 by Michael Budrow
Took my car in to get a recall looked at or let them know that it has been shutting off on me. And smoking. What happens on the way home the car shuts off on us. At least it wasn't smoking. Highly dissatisfied as the recall that I brought it in for they swore up and down it's already been done. So why am I experiencing the same problem guys if this thing starts smoking in the near future I will be writing another review thanks for wasting my day.
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November 2024 by Dan Moran
Service was great, they do need to remember to reset the cars computer for work performed. I asked when I scheduled and when I brought it and still had to get someone to clear it after they gave it back.
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November 2024 by Stacey Waldrop
We are so pleased with Crain KIA in Fayetteville. The customer service was top notch by Tramell. He took very good care of us and went above and beyond our expectations. To be honest, we had become very disappointed in our local KIA dealership, but the customer service we received from Crain KIA in Fayetteville has restored our confidence in the dealership.
