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July 2024 by Joseph Heckel
DON'T put your money in this bank! 0/5 stars if I could. Today was the worst experience I have ever had at a bank. The task was as simple as it gets, a notarized document. When I questioned the notary why she was overthinking the basic task, the teller clapped in my face. His behavior is about what I've come to expect from a DEI hire but having to go elsewhere to get the document notarized was the last straw. It's not like I am a minimum balance account holder, I had over $20k in the account and provided my debit card for the notary to view my account. This place worked harder to turn me away than it would have taken to display just a bit of competence. An undergrad student with blue hair and a nose piercing at the UPS Store was able to notarize my document in less than 5 minutes, LOL. Don't waste your time, 13 reviews and none are good should be enough evidence this place is a very incompetent joke. If the DEI employee would like to come to my place and try to clap in my face, bring it. My address is 2314 SW 16th St. Bentonville, 72713 the same as the address I gave to prove my account.
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October 2023 by daniel breedlove
I hate walking through the door and seeing the employees. Some seem confused.
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August 2023 by Jennifer Johnson
Leo Cantu and Brandy Asbury have been an absolute pleasure to deal with at this branch! They went out of their way to help me with my loan. Super helpful and friendly attitudes and I would highly recommend them to anyone looking for a personalized banking experience.
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August 2022 by Kevin Brehmer
Great staff and great service. If there are ever any problems or issues they taken care of quickly.
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February 2021 by Terry Delany
The drive thru at the Joyce location is always excruciatingly slow. If the lobby is closed, get some more manpower on the window, please.
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August 2020 by Rainey Roth
Me and my boyfriend went to their ATM to put money on my card to pay my rent and their ATM ate my card and didn’t give it back. It was on Friday last week so I had to wait until Monday to get my card back. They Locked my card so I couldn’t pay my rent.
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August 2020 by R
Their ATM ate my card so I called customer service and they put a lock on it and they don’t open again until Monday so I can’t get a new one and my account is locked and I can’t pay my rent. Thanks bank OZK for getting me evicted.
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April 2020 by Andrew LeFevre
The folks at Bank OZK have always been helpful and courteous. We're thankful for them!
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April 2020 by Ed
The branch manager is a racist. Very disappointed in the service. I want to make it very clear DO NOT open an account here unless you are white only. I will continue to make complaints until action are taken. She doesn’t deserve the title she has nor the respect from Fayetteville citizens.
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November 2019 by James Dismore
I am always happy with the service by the staff. 5/5 Stars. Worst Locations possible. Locations are far too inconvenient to get to unless you are in Bentonville. 3/5 Stars.
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April 2019 by Temujin Khan
Worst banks ever, inconvenient locations. Nine day holds on deposits over 5k ...almost two weeks! Will be changing banks in 9 days. 0/5 stars
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February 2019 by Premier Dental
Always great service! The staff here are so nice and will really get to know you. Would definitely recommend to anyone.
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December 2018 by sg cupcakes
Good bank
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November 2017 by Fred-Allen Self
This is hands down the worst bank I've ever had the displeasure of dealing with.
