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June 2024 by Tawny Donell
My car was out of motor oil and Nick help me get the right kind.
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June 2024 by Cyn K
Really helpful staff and always willing to check your car and help out.
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May 2024 by mack
Called to see if I could borrow or rent a code scanner and the guy on the phone (sounding high as a kite) said “come on over and we’ll figure it out” and I repeated my questions asking if they rent it or what and he says “we’ll figure it out when you get here”. I get there and there’s a dude who actually knows what he’s talking about and says they don’t have one there. Why would you ask someone to come all the way to the store instead of just figuring it out on the phone.
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April 2024 by Paige Rene
My car had trouble starting and so I asked someone at this AutoZone if they could check my battery. Tamera was nice, patient, polite and checked it. It had corrosion so she cleaned it for me and then was kind enough to add pads and grease to prevent any more. Great customer service!
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March 2024 by Phil M
Great staff, fully stock
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March 2024 by Vince Capps
All-in-all, the staff are verbally helpful and go the distance by being alongside to guide.
December last year, a manager of the store, found a mirror in layaway after being opened. She listened to my problem with the universal mirror previously bought prior to searching for a solution.
It wasn't until this weekend I returned to the store and bought a number of battery accessories only to return some of them. Unfortunately, I didn't have my cell phone to validate the receipt. Luckily, Sabrina was there and validated via time and register. I was disappointed by my battery's j-hooks and she cordially remarked about them while providing instruction on how to resolve the issue.
During the times I visit the store (about once a quarter), I witness the staff listening multiple use-cases and sometimes reviewing the physical situation; you'll sometimes find them wiping their hands before assisting.
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March 2024 by Jef John
Friendly staff members.
Had a check engine like come on and had them to scan the code. Going take couple of days for it to come in.
Very very friendly staff members..
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December 2023 by Amanda Elaine Standifer
Quick service, and I was able to buy what I needed without any difficulties. The staff was friendly and efficient.
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November 2023 by Tim Walker
Just went by the Autozone on College Ave. in Fayetteville to help my girlfriend replace a battery. A guy named Chris helped her and he couldn't have been nicer and more helpful. A credit to the Autozone organization.
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November 2023 by Jason Traxson
Nick changed my battery today in the cold rain with no hesitation and made sure me and my daughter we taken care of through the whole process.
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November 2023 by Breanna Karnes
My vehicle sat in my garage for a week with a dead battery bc I couldn’t get it in neutral & my car-savvy family member was out of town. When we were able to jump my car, it was definitely the battery needing replaced. At 7:30 on a Sunday, in the freezing weather, the Auto Zone team at work was not only willing to answer my stupid questions, but Caitlan explained my new warranty to me, and Tony offered to replace my battery for me on the spot! In less than 10 minutes, I was back on my way, feeling much better knowing I wouldn’t run into the same issue in the morning taking my kiddo to school!! Great customer service and I made them give me their names because I WANTED to leave a Google Review after the way they took care of me. I grew up in Fayetteville so I know there’s a lot of places to go, but 10/10 would suggest coming to the OG Auto Zone on College!
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November 2023 by Brayden Miller
I recently came in due to a bum battery on my girlfriends fiat. Staff were very kind, helpful, and quick. I have now been here a handful of times and this experience has been similar throughout the different visits and staff members. Thank you.
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October 2023 by Demi March
Nina is amazing!!! She has gone out of her way to help me everytime I’ve came in to get new pieces for my car! Highly recommend asking to work with her! Super friendly as well! I wish all customer service was that superior!!
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October 2023 by caroline pesterfield
Nina and Chris were so helpful and so awesome!!! I never write reviews for places but they deserve it! So kind and helped me learn!
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October 2023 by Carol Traphagan
Place battery w speed and pleasant interaction
