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October 2023 by Erin Binney
Quaint and cozy. Loved the spa tub, perfect getaway. Very quiet and relaxing. Rooms could’ve used some curtains as it was extremely bright in the room at 6:30 am not great for wanting to sleep in and relax for vacation. Great location right on the trolley line and within walking distance to the downtown. Back parking lot does have a lot of stairs up to the hotel so if you need to be dropped off at the front. Never saw anyone who worked there though and we did have some questions but the number that we called was automated and no one ever answered. We would stay again due to the value and the rooms and spa bathtub.
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May 2023 by Adam N-A
Solid place. Good views, nice hosts. I would stay here again
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April 2023 by B W
Wonderful experience! Very clean! A beautiful piece of Eureka Springs
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March 2023 by Grizz A-Lee
It's a great place if you are going to be out in town all day. Rooms are small but comfortable. Takes a while to get hot water in shower.We were very happy with it. Would definitely stay there again.Nearby activities: If you want a nice meal walk up the street to Rogue. Great steak.The main shopping area is down the street and right around the corner.Walkability: Bring good shoes. Be prepared to walk up and down steep roads. But everything to do is walking distance.
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March 2023 by Jonathan Rogers
Don't stay here!! blood on pillow case, nail head/screw sticking out of the floor which my wife and i tripped on, stains on sheets, and steep non-lit steps (25 steep steps from the ground to our room) and the lighting being out is mentioned in another review from 5 months ago. My wife called and told them about these issues and we were told we could change the sheets but no one could tell us where the extras were kept and this is a large historical house with "private, do not enter" signs on most doors and we were called liars because the "local manger" (this property is operated by vacasa a management company and no one is on site) said the whole room was carpeted and there couldn't be a screw or nail head sticking up. Vacasa refuses to do anything about these issues, do not stay here.
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March 2023 by Amanda Mac
Dangerous, unclean, bad service. Will not help you with requests, no matter how serious. There was filth on the walls, blood on the sheets, missing amenities, exposed nails in the flooring. The lighting on the stairs outside is out, and very dangerous. No one came to help. Vacasa customer service is also 1/5 stars.
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February 2023 by Amanda M.
owned now by an offsite company. Truly awful stay. Stairs are steep and completely unlit, loose floorboards. dirty walls. dirty floor. exposed nails in the room. no customer service help.
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January 2023 by Natalie Sanders
My mom and I stay here every year. Lovely and quaint!
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January 2023 by Tara Deal
If you are on a bike, DO NOT STAY HERE!!! This is not a bike friendly place. The incline to get there is not worth ruining your bike. PLUS there is like a thousand stair walk up to get to your room. The room is cute, but it’s tiny. Not worth the price. The parking is behind the building, but it’s a LONG bunch of steps to get to your room. It was supposed to be a “suite” but the “suite” part was shared with everyone else. You basically got the room, bathroom, and the rest of the “suite” was shared with everyone else staying in the hotel.
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January 2023 by Kayla McGuire
Piedmont House is a charming, historic boarding house located in the heart of the Spring Street district in downtown Eureka Springs. I absolutely fell in love with the grand wraparound porch and amazing views! The owner has done a fantastic job bringing the property into the 2020's with many tasteful updates that honor the integrity of Piedmont's 1880s heritage. If you are looking for that quaint and cozy "Inn" stay, then this place is for you!
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January 2023 by Shirley Cronin
Just spent two days at the Piedmont House, the Hideaway Suite.Was not impressed. The rooms were just decent, but not worth the money I spent for 2 nights. Lots of steps, which was fine, but no lighting to go up and down the steps. Loose floorboards on the balcony area and that is a long way down. The grounds were overgrown and not taken care of. Weeds. The mattress were pretty bad. This hotel really needs some updating. Not even a kleenex box in the room. If I go back, it will be to a different hotel.