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November 2024 by Valarie Gill
They does awesome job and will get your vehicle back in a timely manner. They get the job done right. They will also keep you updated on the the process. I drop my vehicle off on a Friday and got it back Tuesday. Highly recommend
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November 2024 by Paula Aaron
Wonderful staff and excellent work on my vehicle
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November 2024 by Thomas Williams
They does excellent body work and they stand by their warranty on the work they do. Very satisfied right now.
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November 2024 by Adam Francis
Awful, take your vehicle somewhere else. Worst experience at a auto body shop ever. Terrible work!!?
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October 2024 by jimmy smith
Very friendly and professional staff
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October 2024 by Vera Hoosier
Excellent service
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October 2024 by Patience Williams
Dropped my vehicle off on 9/30/24. Process was simple was kept up to date on the progress through messages. Was concerned about the paint matching but was put at ease about their color match process. My vehicle was completed before schedule and was cleaned on the inside. Would definitely recommend CARSTAR Laneys
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October 2024 by Marilyn Reed
Good very quickly done I was not expecting it so soon it was very clean
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October 2024 by lennie smith
I really like how you kept me updated. You finished in a timely manner. The work looked amazing. Thank you.
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October 2024 by William Dees
Communication from Laneys to me regarding the progress of the repairs to my car was completely inadequate, they rely on an automated texting system that lack many important details.
Laneys charges higher rates that my insurance company was willing to pay, they knew this would be a problem but failed to let me know this until the repairs were under way. Had they notified me of this when I brought them the estimate from the insurance company or when I dropped off the car, I might have chosen a different shop.
I believe they do good work! But fail in communication.
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October 2024 by Lisa
Love the service
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October 2024 by Charles Malone
I took my wife’s car in for repair,it was repaired on time and they kept me informed on the progress.The ladies up front were outstanding with their customer service
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October 2024 by Devonda Boyette
Very satisfied customer
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September 2024 by Sandra Faison
Excellent performance!
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August 2024 by Adrianne Carey
The service representatives were courteous, knowledgeable, and professional. The text updates were helpful, and my car was ready 4 days ahead of schedule.
