Red Taylor Ford Inc. is a dealership with mixed customer experiences. Some reviews report excellent service, describing the staff as extremely nice, super friendly, helpful, and phenomenal. Customers note the sales process can be simple and straightforward, with staff going out of their way to assist. The quality of vehicles is praised, with one pre-owned truck described as gorgeous, perfect, and driving perfectly. Many state they would recommend the business and return, calling it a good place with red carpet treatment that is top notch. However, other reviews cite disappointments suggesting a lack of professionalism. One customer was very disappointed after a vehicle repair, where a replaced window lacked promised tint and tint was removed from another window without notification or cost coverage, leaving the buyer to pay for corrections. This experience led to a strong recommendation for others not to purchase from there. Overall, experiences at this small town dealer vary between highly positive service in sales and parts, and instances of unsatisfactory follow-through.
We were traveling to Indiana and had car trouble. We stopped in at Red Taylor Ford and had them diagnose the issue. The people were extremely nice. Got on our vehicle right away. Told us everything that was wrong. Had some recommendations and the staff was super friendly and helpful.
October 2022
Bought several vehicles from them good people and you can look around without being stalked out by salesman
September 2022
I've had nothing but the red carpet treatment here for years....Top notch!!!You'll never go wrong with a small town dealer!!!Service sales and parts!!!